- Prime Therapeutics (Raleigh, NC)
- …that challenges process, improves results, and drives business outcomes. **Responsibilities** + Lead the development and execution of service delivery, focusing ... mentoring and personal growth and development opportunities to the Service Delivery and Operations team for select...-based organization, with the ability to collaborate cross-functionally and lead and motivate a team that does… more
- Barnes & Noble (Raleigh, NC)
- …and operations. Acting as a role model, you motivate and support the cafe team to provide superior customer service while modeling the standards and core ... values of the company. You motivate and lead the team by example to achieve...key issues and messages. * Support the cafe market leader in their management of your team .… more
- Trane Technologies (Charlotte, NC)
- …and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. ... **Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's...of contact will drive a high level of customer engagement and ensure customer satisfaction from initial product inquiry… more
- Novant Health (Charlotte, NC)
- …partnerships, and the launch of new care delivery models. Come join a remarkable team where quality care meets quality service , in every dimension, every time. ... members are part of an environment that fosters team work, team member engagement ...engagement .Strategic Growth & Integration Serve as the executive lead for revenue cycle integration when the health system… more
- American Express Global Business Travel (Raleigh, NC)
- …inclusive and collaborative culture where your voice is valued. The Vendor Service Delivery Manager is accountable for driving outstanding performance across 3-5 ... outsourced customer service centers, with a sharp focus on delivering a...and productivity targets, ensuring vendors meet agreed-upon standards. + Lead regular vendor performance reviews (WBRs/QBRs), including deep dives… more
- Sunrise Senior Living (Charlotte, NC)
- …to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement . + Create ... service as a value. + Achieve outstanding customer engagement and team member engagement ...results, realizing that this is key to achieving customer engagement . + Lead the development and regular… more
- CBRE (Charlotte, NC)
- …+ Lead and mentor Alliance Directors, driving accountability for service delivery, scorecard achievement, client experience, employee engagement , and ... service lines and secure new client acquisitions. + Lead the development, implementation, and monitoring of short and...team across all facets of the portfolio. + Lead talent enablement for teams, including the selection, development,… more
- Principal Financial Group (Charlotte, NC)
- …for a Senior Software Engineer to join our Customer Data Platform product team where we're at the forefront of innovative technology and marketing solutions, ... teams to build and enable omni-channel experiences that drive customer engagement . **You'll have the opportunity to:** + Leverage Salesforce Marketing Cloud… more
- Datavant (Raleigh, NC)
- …** Team & Execution** + Roadmap delivery pace and quality + Team engagement , retention, and OKR progress + Cross-functional collaboration and stakeholder ... Datavant is a data platform company and the world's leader in health data exchange. Our vision is that...and user experience arise. **Leadership & Culture:** + Build, lead , and coach a team of Product… more
- Vanguard (Charlotte, NC)
- …your customer service experience to positively impact our investors, join our team of "crew" as a Client Service Excellence Representative. At Vanguard, we ... when they call in to Vanguard. As a Client Service Excellence Representative, you will: + Respond to a...functional expertise through direct upskilling and training programs. + Lead with compassion and a problem-solving mentality to help… more