- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming ... the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more
- MTA (New York, NY)
- Staff Analyst Series (Planned Service Changes) Job ID: 14175 Business Unit: MABSTOA Location: New York, NY, United States Regular/Temporary: Regular Department: ... Date Posted: Jan 9, 2026 Description Job Information Staff Analyst Series (Planned Service Changes) First date...in day-to-day functions, working to build trust in MTA service and customer experience . Responsibilities + Analyze… more
- Pearson (Albany, NY)
- …enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for ... Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a...fully resolve the issue. Research is aided by prior experience , Salesforce call flows, Connexus Help, Guides, and other… more
- New York State Civil Service (Albany, NY)
- …(SG-23) within Digital Transformation Office, Digital Experience Bureau, Communication Experience (ComX) Section, the Business Systems Analyst 1 (SG-18), ... Agency Information Technology Services, Office of Title Business Systems Analyst 1 (NY HELPs) - 10042 Occupational Category IT... 1 SG-18 ($66,951) based on the candidate's education, experience , and previous state service . Salary is… more
- City of New York (New York, NY)
- … in real-time. The Customer Experience Unit seeks to appoint one (1) Staff Analyst , L1 to serve as a Customer Service Analyst . The candidate will ... City Department of Citywide Administrative Services (DCAS), Human Capital Line of Service , Customer Experience Unit provides one-stop shopping to answer… more
- CAI (Albany, NY)
- … in aService Deskrole and/ortechnical supportrole + Minimum 6 months' of customer service experience in a professional industry + High School Diploma or ... Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6876...modifications or improvements. + Drive positive results in Customer Experience through timely responses and professional interaction. + Demonstrate… more
- City of New York (New York, NY)
- …(DYCD) / Aging (DFTA) / Veterans' Services (DVS) JOB TITLE: One (1) Assistant Analyst / Analyst / Senior Analyst CONTROL CODE: DSS-26-01 SUMMARY: The ... the DYCD/DFTA/DVS Unit is posting for One (1) Assistant Analyst / Analyst /Senior Analyst who will be...who will be responsible for budget oversight for human service programs within those agencies. JOB DESCRIPTION: The duties… more
- City of New York (New York, NY)
- …- 35 Hours Work Location: 30-30 Thomson Avenue, LIC, NY 11101 The Lead OMB Data Analyst is a key position within the Office of Management and Budget (OMB) Data Unit, ... Commissioner and Director of Personnel, the Lead OMB Data Analyst oversees the agency's Monthly Hiring Plan, ensuring accurate...job application as prompted. Do not apply via Employee Self- Service (ESS), e-mail, mail, or fax your resume to… more
- New York State Civil Service (Oxford, NY)
- …70.1, or 70.4 of the Civil Service Law to a Senior Health care Fiscal Analyst (G18), Health Care Fiscal Analyst Trainee 1 (NS), or Health Care Fiscal ... Agency Health, Department of Title Senior Health Care Fiscal Analyst (NY HELPS) (Veteran Homes Centralized Billing Office) -...or more years of permanent, contingent-permanent, or 55 b/c service in a position that is eligible for transfer… more
- MTA (Long Island City, NY)
- …databases and report generation + Analytical, detail-oriented, and customer-focused Education and Experience Associate Staff Analyst 1. A master's degree from an ... . However, all candidates must have a high school diploma and at least one year of experience as described in "1" above. Staff Analyst I & Staff Analyst II… more