- Capital One (Mclean, VA)
- …Capital One. Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and ... Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should… more
- Walgreens (Aldie, VA)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service , provides coaching, training,… more
- ANSER (Arlington, VA)
- …focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service ... their front office staffs across OSD, Joint Staff, Combatant Command, and Service components. Required Qualifications: + Active Secret clearance. + Bachelor's degree… more
- AutoZone, Inc. (Harrisonburg, VA)
- …safely and professionally, all while enjoying career growth with an essential industry leader. **Responsibilities** + **WOW! Customer Service & Communication** - ... AutoZone's store teams are the frontline of WOW! customer service , ensuring that customers find the right parts and...Exceed expectations with friendly, professional service during deliveries. Build strong customer relationships with clear,… more
- Serco (Herndon, VA)
- …modern monitoring, observability, and AI-enabled predictive-maintenance systems to improve service availability and performance. + Manage core network services, ... + Ensure compliance with Serco IT policies, regulatory standards, and industry 's best practices. + Identify and implement process improvements to enhance… more
- Aston Carter (Alexandria, VA)
- Plumbing Sales and Customer Service Instructor | 5-days onsite in Richmond, VA | Pay: 70k - 85k/yr | Permanent Position Job Description We are seeking an experienced ... licensure testing and teaching essential skills in plumbing and customer service . Responsibilities + Monitor training progress through field visits, report analysis,… more
- Oracle (Richmond, VA)
- …build it from the ground up, grow it, work out new KPIs for internal service teams that highlight and drive their impact on the efficiency and availability of ... teams, and owned design, delivery, and operations of a prominent public cloud service . You are technically strong and have worked on services that are highly… more
- H&R Block (Richmond, VA)
- …designed to elevate how we work, how we serve, and how we lead in our industry . At H&R Block, we're curious, creative, and always on the move. If you embrace ... Execute and hold all tax office associates accountable to Service Standards execution and client service experience,...accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader… more
- CVS Health (Richmond, VA)
- …Aetna experience. + Serve as a primary point of contact for member service inquiries. + Liaising with healthcare providers. + Submitting and tracking out-of-network ... employer's Aetna medical plan. + Track, analyze, and create reports on service utilization, and identify trends and opportunities for improvement. + Collaborate with… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …escalation process in collaboration with cross-functional partners to mitigate service impacts, support inventory management for new product launches, develop ... improvement initiatives across the Supply Chain that create capacity and/or improve service . Given more independence and autonomy over the tasks, activities, and… more
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