- Palo Alto Networks (Santa Clara, CA)
- …improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines ... identify technical problems, with a pointed focus of providing the best customer support in the industry . **Compensation Disclosure** The compensation offered… more
- Broadcom (Palo Alto, CA)
- …Key strengths for this role would be motivated, keen to learn, strong customer service and technical problem-solving skills, someone who embraces challenges and ... issues you have resolved. Provide formal root cause analysis on critical customer situations Facilitate Proactive Service and Relationship Development through… more
- Palo Alto Networks (Santa Clara, CA)
- …threat intelligence should be shared and available to all within the industry . We deliver high-quality, in-depth research on adversaries, malware families, and ... the world's newest threats and sharing them with our industry to make the digital world a safer place....**Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a… more
- Wolters Kluwer (Sacramento, CA)
- …teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement improvements. Skills: + Industry Domain: Experience ... customer advocacy, and engagement within post-sales or professional service environments + Strategic Data Analysis: Ability to perform comprehensive data… more
- Enterprise Mobility (Santa Barbara, CA)
- …friendly, helpful and prompt manner. + Assist customers by effectively resolving all customer service issues. + Assist and coordinate customers within the queue ... satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At...a minimum of 1 year of sales experience or customer service experience + Must be authorized… more
- Intuit (Mountain View, CA)
- …and deliver programs that support short-, mid-, and long-term growth objectives. + Customer Service & Support Expertise: Experience leading or partnering closely ... with support operations, with a deep understanding of customer service best practices and operational rigor. Intuit provides a competitive compensation package… more
- Intuit (San Diego, CA)
- **Overview** Overview **I** **ntuit's Customer Success team is transforming the industry through expert-led professional services, powered by data and ... needs.** **Qualifications** What you'll need + **Experience:** **6+ years in customer experience strategy, product management, or service design-preferably in… more
- Amazon (Cupertino, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer ...of the time - 6+ years in the technology industry focused on customer success or in… more
- The Clorox Company (Pleasanton, CA)
- …the Customer to balance cost and service , leveraging delivered and customer pickup solutions. + Identify industry best practices in customer -facing ... cross-functional efforts within the company's Supply Chain functions to optimize service to the customer , driving partnerships with the Customer to identify… more
- Amazon (Irvine, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Key job responsibilities * Understand and rationalize regulatory requirements for service and device security * Proactively assess, identify and develop… more