- ServiceNow, Inc. (Santa Clara, CA)
- …CTOs, and Digital Technology SVPs (DTLT) on our 360-degree approach to customer , partner and internal employee engagements. The team collaborates with senior ... and product teams to help scale CDIO, CTO, DTLT impact by creating and executing a customer engagement strategy. **What you get to do in this role: ** Own the … more
- Intuit (San Diego, CA)
- …and external business** + **Design Thinking:** **Use design thinking and customer -centric methodologies to create seamless, intuitive service experiences that ... to delve into details or maintain a high-level perspective.** + **CX and Service Design Thinking:** **Understands customer behavior using design thinking and… more
- PennyMac (Pasadena, CA)
- … Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... Bring + Management experience in a Call Center Environment with proven strong customer service skills + Ability to work with call monitoring tools/software… more
- Intuit (San Diego, CA)
- …around the organization to our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength managing or working with ... and build our offerings. All aspects of fulfilling the customer strategy and end-to-end service delivery design...industry trends to contribute to thought leadership in Customer Experience and Technology innovation. + Work with global… more
- Southern California Edison (Irwindale, CA)
- …program effectiveness + Leads meetings with internal teams, such as grid operations, customer service , and marketing, to ensure seamless integration of programs ... Join the Clean Energy Revolution Become a Customer Energy Programs Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll play… more
- Capital One (San Francisco, CA)
- Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager, Northern CA - ... that embraces bold ideas, fosters collaborations and delivers great customer experiences. Business Cards and Payments is one of...one of the fastest growing financial products in the industry . A key part to its success over the… more
- Cardinal Health (Sacramento, CA)
- …initiatives on the requirements from Customer Master Data to protect or improve customer experience or efficiency of service + Ability to build and maintain ... assets and is responsible for data strategy, quality, standards and service levels. Data management acquires, validates, standardizes, enriches, protects and… more
- Meta (Menlo Park, CA)
- …in an operations, support, or product role within a technical space focused on customer service 10. Experience in translating product and technical concepts to ... complex products. Our unique view on both product and service allows us to partner with teams across Meta...our business forward by representing the view of the customer and combining quantitative with qualitative signals to drive… more
- Ryder System (Visalia, CA)
- …seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If ... Requirements and Responsibilities listed below, **APPLY NOW!!** **Essential Functions** + Customer service satisfaction and expectation management + Staffing… more
- Amazon (Santa Monica, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... human agents work side-by-side with full context through every customer interaction. We turn fragmented customer data...and a leader in the Contact Center as a Service (CCaaS) industry . The team is searching… more