- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer ...AI / ML. - 10+ years in the technology industry focused on customer success or in… more
- Wolters Kluwer (White Plains, NY)
- …experience + Strongly preferred minimum of two year of business-to-business (B2B) client/ customer service experience; preferably consultative customer ... and updates in CRM. + Identify potential areas for service /product improvement based on customer feedback. +...working within the banking, insurance, hospitality, retail and/or legal industry _Applicants may be required to appear onsite at… more
- Otis Elevator Company (Plainview, NY)
- …every day and maintain approximately 2.2 million customer units worldwide, the industry 's largest Service portfolio. You may recognize our products in some ... leading to the growth of business and increasing continued customer loyalty in service and repair +...in various assignments within the Company, in the Elevator industry , or in another service -oriented business. +… more
- TEKsystems (Vestal, NY)
- …integrity, continuous improvement, and teamwork Key Responsibilities: + Provide exceptional customer service via phone, email, and online platforms + ... or degree preferred + 1+ year of experience in customer service or call center environment +...500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and… more
- Latham, The Pool Company (Latham, NY)
- …team that makes a difference? A little about the position: Job Summary The Customer Success Lead will ensure our customers recognize the highest value possible in ... Do: + Position is focused on four key areas, Customer onboarding, Customer Success and Retention, Improving...and business development. + Five years of Pool Industry experience and knowledge of the competitive environment within… more
- Confluent (Albany, NY)
- …and maturing their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- SAP (New York, NY)
- …management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **What You Bring** + 2-3 years ... this role at this time. **The SAP Academy for Customer Success is a global development program designed for...the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging… more
- Confluent (Albany, NY)
- …and maturing their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best ... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,...deal with critical customer situations + Strong service delivery, time, project and priority management skillsExperience in… more
- Dodge Construction Network (Albany, NY)
- …months of outbound call experience + 1+ years of experience in the construction industry ; equivalent customer service experience may substitute + Data entry ... smaller Metropolitan Statistical Areas (MSAs),and mediumconstruction activityandcomplexity + Develop industry relationships and gain expertise in the territory's specific… more
- Parity (New York, NY)
- …States. RESPONSIBILITIES: + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + ... Implementing and managing processes to ensure energy performance is met across customer -base + Proactively identify service and product development opportunities… more