- Amazon (New York, NY)
- …industries experience Preferred Qualifications - Knowledge of AWS services, market segments, customer base and industry verticals - Knowledge of cloud ... an experienced and motivated technologist who possess a unique balance of industry knowledge, technical depth and strong interpersonal skills. As the AWS Financial… more
- Sprinklr (NY)
- …business value for executive and practitioner audiences. + Stay current on industry trends in mar-tech, social media,contact center,and customer experience to ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- BGB Group (New York, NY)
- …that align with our clients' business goals and objectives, leveraging deep industry insights and competitive analysis. + Customer Journey Mapping: Design ... growth mindset leader responsible for developing and implementing comprehensive customer experience strategies across all touchpoints and channels. The successful… more
- TD Bank (New York, NY)
- …the organization ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and decisions ... and projects + Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business...employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... the tools Amazon uses to provide its award winning customer service at massive scale and launching... experience. With this technology, we are transforming an industry and the way customers interact with businesses and… more
- Capgemini (NY)
- …2025, or equivalent experience + 5 years of full-time work experience in relevant industry or field **Other Requirements:** + Reside within or be able to relocate to ... candidate is motivated to deliver high-quality work to drive customer satisfaction. This person uses his or her intellect,...MBA and 5 years of relevant experience + Consulting, industry , or academic experience + Ability to communicate complex… more
- Davis-Ulmer Sprinkler Co. Inc. (Norwich, NY)
- …you will: + Exhibit strong verbal and written communication skills + Demonstrate & customer service skills + Work with minimal supervision (after training period ... Norwich, NY 13815 Since 1946, Davis-Ulmer Sprinkler Co. has been providing full- service fire sprinkler, suppression, alarm, and security systems to its customers,… more
- Oracle (Albany, NY)
- …leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. ... Services, and Customer Success to deliver AI-driven solutions that transform customer service experiences. **Strategy and Vision:** + Develop a compelling… more
- Trellix (Albany, NY)
- …commitment to a workplace where everyone can thrive and contribute to our industry -leading products and customer support, which is why we prohibit discrimination ... cloud company that is a leader in the security industry . Our mission is to protect the world's data,...Manager is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Rapid Response (Syracuse, NY)
- … customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving ... billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues… more