- Capital One (Albany, NY)
- …+ High School Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience ... the right to ask the agent to upgrade internet service to ensure a good customer experience....least 2 years of experience working in the Financial Industry **Preferred Qualifications:** + At least 1 year of… more
- Oracle (Albany, NY)
- …is used for reporting. This allows them to focus on specific aspects of the service resilience. + Monitoring and measuring customer experience and KPIs and point ... **Job Description** Oracle Analytics Data Intelligence Cloud Service has presence across Commercial, DRCC and critical Government Cloud. We are expanding Fusion Data… more
- UL, LLC (Latham, NY)
- …teams with detailed solution requirements that are traced to voice of the customer and evidenced through market driven insights. + Responsible for price setting and ... + Works with Marketing to develop clearly articulated value propositions and product/ service positioning for our retail segment. + Responsible for building detailed… more
- AON (NY)
- …to meet the evolving needs of travelers and partners. + Use customer insights, partner feedback, and competitive benchmarking to design high-conversion product ... portfolio discussions. + Develop and refine underwriting guidelines to balance risk, customer value, and profitability. + Leverage data to analyze claims trends and… more
- Oracle (Albany, NY)
- …of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service . The Federal Consulting team is a group of hard-working, knowledgeable, passionate ... who want to shape the electronic health records systems for active-duty service men and women, their beneficiaries, our Nation's Veteran's, American Indians, and… more
- Medtronic (Queens County, NY)
- …the company's product range + Develop and implement strategies to counter competitors + Customer Service + Respond to customer requests and resolve ... relationships within company to ensure maximum sales support and maintaina high level of customer service + Contribute to the development of a strong team effort… more
- PagerDuty (Albany, NY)
- …into PagerDuty AIOps from production infrastructure, applications, developer tooling, and customer service platforms. Using machine learning and event-driven ... is seeking a **Senior Product Manager, AIOps** , to join our diverse, customer -focused team building the industry 's best event orchestration and automation… more
- Deloitte (New York, NY)
- …delivery teams and staff in local offices The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative ... Salesforce Automotive Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers Our Consumer industry … more
- GE HealthCare (NY)
- …These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by ... Net Promotor Scores (NPS). + Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more