- SAIC (Arlington, VA)
- …of ITSM frameworks, such as Information Technology Infrastructure Library ( ITIL ) and Service Integration and Management (SAIM). + Proven ... SAIC is seeking a dedicated and seasoned **Program Analyst Consultant ** to join our team and play a pivotal...initiatives to enhance the effectiveness and efficiency of IT service delivery. + Identify opportunities for process … more
- Teleperformance USA (VA)
- **Category :** ** Information Technology ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... and concerns promptly.** **Qualifications** + **Bachelor's degree in Computer Science, Information Technology , Business Administration, or a related field, or… more
- Veracity Consulting Group (Glen Allen, VA)
- …management and delivery methodologies + Degree or equivalent, preferably in Information Technology , Computer Science or Engineering disciplines + Demonstrated ... consulting firm focused on delivering transformative solutions across strategy, experience, process , technology , and culture. Combining the flexibility of a… more
- SHI (Richmond, VA)
- …higher) preferred + Strong understanding of ITIL framework and IT service management principles + Experience with process improvement methodologies (Lean, ... International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're...work experience + 3+ years of experience in business process analysis, preferably in IT service management… more
- ServiceNow, Inc. (Vienna, VA)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... for everyone. **ServiceNow is changing the way government works.** With a service -orientation toward the activities, tasks and processes that make up day-to-day work… more
- Deloitte (Richmond, VA)
- …+ Performs analysis of complex business functions and requirements. + Provide process analysis with an understanding of technical problems and solutions as they ... relate to the current and future information environment. The Team: Deloitte's Government and Public Services...and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state,… more
- CACI International (VA)
- …will work closely with the Software Service Delivery Manager and Business Process Consultant , as well as other stakeholders across the organization, to ... service delivery operations. + Work with the Business Process Consultant to analyze existing software asset...within an Agile development environment. + Strong understanding of ITIL principles and best practices. + Experience with data… more