- Everon (Albany, NY)
- …and long term safety goals Ensures strong commitment and collaboration to executing service level agreements Implements corporate-wide initiatives to drive ... creating customers for life Executes and manages annual budgets including area level P&Ls provides regular reporting and communication to key stakeholders regarding… more
- Citigroup (New York, NY)
- …all technology vendor relations + Monitor and evaluate vendor performance against established Service Level Agreements (SLAs) and Key Performance Indicators ... Optimization:** + Identify and pursue cost optimization opportunities without compromising service quality. + **Business Activity Owner (BAO) Activity:** + Manage /… more
- Greece Central School District (North Greece, NY)
- …vendor for feature requests, bug fixes, and system enhancements; Monitors and understands the service level agreements (SLAs) with our CMMS vendor to ensure ... (7.5 Paid) Work Year: 52 weeks Supervisor: Director of Finance Civil Service Title: Senior Computer Application Specialist Minimum Requirements: Graduation from high… more
- Carrington (Albany, NY)
- …team members + Monitor staffing levels to ensure appropriate workflow to meet established service level agreements . + Monitor workflow to identify continuous ... funding team in order to meet or exceed established service levels. Perform all duties in accordance with the...to resolve funding discrepancies. + Responsible for excellent customer service to internal and external customers. + Maintains highly… more
- Catholic Health Services (Melville, NY)
- …contracts Knowledge of escalation procedures when payer is not performing according to contract/ service level agreements Salary Range USD $65,000.00 - USD ... 16,000 employees, six acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across the island. At Catholic… more
- City of New York (New York, NY)
- …- Oversees contractor performance, ensuring compliance with contracts, specifications, and service - level agreements . - Develops contractor reporting ... Job Description Note: Only Candidates Serving in the Permanent Civil Service Title of Administrative Staff Analyst will be considered for interview. Appointments are… more
- Lumen (Albany, NY)
- …through execution and delivery. + Define and track performance metrics to support the Service Level Agreements (SLAs) with business stakeholders + Develop ... others in a large, highly complex and ever-changing organization. + High level of comfort managing competing priorities, crystallizing ideas and thoughts into plans… more
- Molina Healthcare (Syracuse, NY)
- …contact for all matters related to Operational Units. Responsible for achievement of Service Level Agreements and other contractual requirements under ... the Director, Account Management so that department goals support overall account level objectives. * Responsible for the achievement and maintenance of excellent… more
- M&T Bank (Amherst, NY)
- …with minimal to no supervision; examples may include measuring performance to service level agreements , financial forecasting/expense management, analyzing ... creating detailed management reporting and/or dashboards Advanced problem-solving skills Expert level of experience using BI tools like Power BI or Tableau… more
- Justworks (New York, NY)
- …and reporting + Establish and enforce standard operating procedures (SOPs) and service level agreements (SLAs) between Benefits Billing Operations ... and reconciliations + Oversee day-to-day team billing operations including: + Manage high- level financial issues with our Partners + Forecast and plan future volume… more