- Citizens (Plano, TX)
- …on meeting or exceeding defined service level objectives (SLOs) and service level agreements (SLAs). + Foster collaboration and knowledge sharing ... with other SRE teams and departments across the organization, leveraging their expertise and resources to drive improvements in system reliability and performance. + Engage in deep discussions with technologists to understand the intricacies of our systems and… more
- Academy Sports + Outdoors (Katy, TX)
- …functions to meet opening timelines and merchandise readiness. + Establish KPIs and service - level agreements (SLAs) that align supply chain performance with ... and day-to-day leadership for three large-scale distribution centers. + Ensure world-class service levels to stores while balancing cost, quality, and speed. +… more
- MUFG (Irving, TX)
- …quality across all business lines. Create and maintain adequate policies, procedures, and service level agreements governing mission readiness and in support ... lines of business as appropriate. Establish and maintain superior customer service protocols with internal business partners. Provide governance and oversight for… more
- Entravision (Mcallen, TX)
- …Meta Business Manager and TikTok Business Manager + Ensure all deliverables meet our service level agreements Qualifications + 3-4 years of relevant, diverse ... Description: Entravision's US Digital business unit is quickly growing its digital agency service business and is looking for a Team Lead, Facebook, LinkedIn and… more
- OneMain Financial (Irving, TX)
- …Manage vendor relationships including contract review, invoice processing, expense tracking and service - level agreements (SLAs) monitoring. * Develop and ... employee life cycle events including referral programs, onboarding activities, service recognition, tuition reimbursement, relocation, and offboarding events. *… more
- NVIDIA (Austin, TX)
- …Conduct and certify Quarterly Business Reviews for key vendors, including review of Service Level Agreements , and Key Performance Measurements. + Maintaining ... and execution of all aspects of the Facilities Workplace Service Organization including all soft services, moves, adds and...met by conducting planned inspections to confirm levels of service and standards are met. + Develop and maintain… more
- NCR Atleos (Frisco, TX)
- …updates + Monitor multiple email boxes and ensure accurate and precise responses within Service Level Agreements + Follow-up on open investigations to ensure ... employees optimize the branch, improve operational efficiency and maximize self- service availability for financial institutions and retailers across the globe.… more
- Deloitte (Houston, TX)
- …to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage ... summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and...and sponsors + Delivery: Manage and deliver Workday managed service engagements end to end. Accountable for all client… more
- NTT America, Inc. (Austin, TX)
- …understanding of SAP's cloud offerings, NDBS's service portfolio, commercial terms, and Service Level Agreements . + Continuous learning and investment in ... position to align with the SAP roadmap, and our portfolio of service offerings. + **Demand Generation, Pipeline, and Opportunity Management:** + Manage sales… more
- Robert Half Accountemps (Houston, TX)
- …Monitor daily workflows to ensure projects are completed on time and meet internal service - level agreements . * Resolve internal and external issues by ... a motivated self-starter who excels in analytical thinking, project management, and customer service . As part of this long-term contract, you will play a vital role… more