- City National Bank (Austin, TX)
- …clarification. * Ensure applications are processed in a timely manner, meeting established service level agreements (SLAs). * Assist in troubleshooting ... application-related issues and escalate complex problems to the manager. * Keep up to date with industry regulations and company policies regarding mortgage applications. * Contribute to process improvement initiatives to streamline the application intake… more
- JPMorgan Chase (Plano, TX)
- …Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements , and business requirements + Creates ... a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years… more
- JPMorgan Chase (Plano, TX)
- …Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements , and business requirements + Creates ... a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied… more
- JPMorgan Chase (Plano, TX)
- …efficient functioning in high-volume, fast-paced, deadline-oriented environments, ensuring adherence to service level agreements . + Outstanding leadership ... qualities, demonstrated through the ability to deliver feedback, mentor, and coach others by leveraging experience to foster development and high performance. + Proficiency in developing quantitative reports to analyze performance and inform data-driven… more
- NTT DATA North America (Irving, TX)
- …development teams to build and launch new products, features, and programs + Understand service level agreements (SLA) and how your systems are performing ... in relation to them. + Own planning, standups, demos, retrospectives, and the execution of your sprints. + Remove blockers and always find the path forward in challenging situations + Keep technical debt in check + Ensure your system self-report breaches and… more
- Amazon (San Antonio, TX)
- …at their root and step back to understand the broader context * Maintain service level agreements through the implementation of proactive issue detection ... and reporting * Are biased to act in the absence of direction or support * Improve effectiveness through process innovation This position will fill an opening at one of multiple separate sites. About the team Amazon Web Services (AWS) is the world's most… more
- Fannie Mae (Plano, TX)
- …* Partner with team to gather data to resolve customer issues and third-party service level agreements (SLA). * Assist the team with exception ... requests, including escalation and communication of production incidents. * Perform tasks related to process improvement efforts. * Collaborate with the team on data analysis, forecasting, and managing capacity. * Assist with monitoring process performance and… more
- David Weekley Homes (Houston, TX)
- …Build and maintain strong relationships with external vendors, managing contracts and service - level agreements to meet organizational needs. + Support ... and Troubleshooting: Provide ongoing technical support for team members, ensuring quick resolution of issues related to IT equipment, software, and network connectivity. Create and maintain documentation for common troubleshooting steps. + System Upgrades and… more
- Alkegen (Dallas, TX)
- …and efficiency. + Manage vendor relationships for outsourced payroll and ensure service - level agreements are met. Benefits & Well-being Analytics, ... Technology & Compliance + Drive rewards analytics and reporting to inform decision-making, track trends, and optimize program performance. Ensure compliance with all relevant local and international laws and regulations (eg, FLSA, pay transparency, EEO, ERISA,… more
- JPMorgan Chase (Plano, TX)
- …develop end-to-end solutions, and implement those solutions within budget, control requirements, and Service level agreements . + Collaborate with IT groups ... to design infrastructure. **Required qualifications, capabilities, and skills:** + Bachelor's degree in a quantitative, analytical, or related field + 5+ years of experience in an advanced analytics role + Strong SQL knowledge, including complex queries,… more