- PennyMac (Carrollton, TX)
- …through daily energetic and creative engagement with fulfillment functions to meet all service level agreements . As the Pipeline Accounts Manager , ... resolve client issues/friction and escalate to management as appropriate + Manage individual service level agreements and turn times on all loans in the… more
- Stanley Black and Decker (Dallas, TX)
- …resolution with third-party providers. + Conduct regular business reviews to assess KPIs, service level agreements (SLAs), and cost structures. Develop and ... role plays a critical part in driving cost efficiency, service level improvement, and operational excellence through...action plans. + Support negotiation and renewal of 3PL agreements in collaboration with procurement and legal teams. +… more
- Cushman & Wakefield (Frisco, TX)
- …support of client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on ... Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility… more
- Charles Schwab (Westlake, TX)
- …to assigned branch locations. + Frequently review work order status reports to ensure service level agreements with vendors are being met, and proactively ... of our buildings, our surrounding property, our building interiors, and customer service to our occupants. Our firm is continuously transforming our workspace with… more
- Comerica (Dallas, TX)
- …and influence industry standards Production Oversight Oversee daily servicing functions to meet Service Level Agreements between loan operations and internal ... Job Description Manager Agency Service Participants This position is responsible for driving...analyzing and interpreting complex commercial loan documentation (eg Credit Agreements ) + 5 years of experience in syndicated applications… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …of financial aid web site + Ensure tickets are responded to and resolved within Service Level Agreements for each customer + Support Windows operating ... ASM is looking for a Full Time Service Desk Analyst to work on the ...factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government… more
- L3Harris (Greenville, TX)
- …service requests by fulfilling user needs in a timely and efficient manner, adhering to service level agreements . + Maintain a high degree of customer ... Job Description: L3Harris is seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to join our...by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage … more
- Cushman & Wakefield (Irving, TX)
- …of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA's) + Ensure that all site-specific ... construction specifications and blueprints + Proficient in understanding management agreements and contract language + Excellent computer and systems knowledge:… more
- PSI Services (Austin, TX)
- …+ Ensure all existing clients are being serviced to both their contractual and service level agreements . + Participate in operational and planning meetings ... client and customer operations to ensure they receive superior service . This role will be responsible for the management...the successful retention of clients. + Able to manage C- Level expectations displaying a level of business… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks ... and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and… more