- Houston Methodist (Houston, TX)
- …Evaluates effectiveness of work product. + Participates in setting, monitoring, and meeting Service Level Agreements (SLAs) with key customers. Monitors and ... Houston Methodist, the Lead Application Analyst is responsible for expert level support and configuration of assigned applications, leading the implementation… more
- AireSpring (Dallas, TX)
- …hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. ... Security which has earned its stellar reputation by taking service and support to the next level ,...taking service and support to the next level , delivering an award-winning customer experience that far exceeds… more
- HCA Healthcare (San Antonio, TX)
- …and problem management skills are required to effectively meet business objectives and Service Level Agreements . **DUTIES INCLUDE BUT ARE NOT LIMITED ... VLANs + OSPF/BGP routing protocols, IP advertising/filtering/redistribution, Quality of Service , IP multicast + Engineering consultations for Level … more
- PNC (Dallas, TX)
- …internal business partners to communicate and review business results and pipeline management. Meets service level agreements on lead and referral follow up. ... between 15 to 25 vacation days each year, depending on career level ; and years of service . To learn more about these and other programs, including benefits for… more
- Santander US (Austin, TX)
- …systems. * Utilize workforce management tools to monitor real-time adherence to schedules and service level agreements (SLAs). * Identify and address any ... to join our team. performs a wide variety of service and operational duties in support of consumer operations,...systems. Build relationships with business partners, agents, and external service providers for service and support of… more
- Wolters Kluwer (Austin, TX)
- …negotiate reseller and service bureau accounts contracts, prices, terms, and service - level agreements in alignment with division policy. + **Coordinate ... exceptional value to our clients through cutting-edge technology and unparalleled customer service . **What You'll Be Doing:** As a **Field Sales Executive** , you… more
- ServiceNow, Inc. (Austin, TX)
- …upgrades, patches, and security requirements. + Manage, document and report on performance against service level agreements (SLA's) and where SLA's are not ... select set of high profile, strategic customers whilst delivering a high-quality service . Additionally, you will be responsible for driving cross-functional teams to… more
- ICF (San Antonio, TX)
- …and child safety. + Manage performance to meet key performance indicators and service level agreements . + Participate recruitment, training, and continuous ... judgment to ensure quality call services are provided to the service population, especially in crisis situations while sustaining compliance with established… more
- MUFG (Irving, TX)
- …with validating KYC file. Expertise of policies, guidelines and processes needed. Must meet Service Level Agreements (SLA) with various Business Units and ... procedures across functions such as: client identification and due diligence, customer service and quality control standards; conducts and reviews feasibility of new… more
- Applied Materials (Austin, TX)
- …business application functional support services to meet customer performance, availability, service level agreements , and customer satisfaction targets. ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more