• Associate Director, IT Service

    The New York Public Library (New York, NY)
    **Associate Director, IT Service Management ** **Department:** Branch Libraries **Employment Type:** Full Time **Location:** Andrew Heiskell Library **Reporting ... $120,000 - $147,000 / year **Description** **Overview** The Associate Director, Service Management , provides strategic leadership and vision for NYPL's… more
    The New York Public Library (08/14/25)
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  • IT - Service Management

    City of New York (New York, NY)
    …& Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management (ITSM) Manager, the Service Management and ... Control operations, System Administrator for multiple systems. As part of the service management , this person will be responsible for driving the operations of… more
    City of New York (07/19/25)
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  • Solution Architect - Customer Service

    Capgemini (New York, NY)
    **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM… more
    Capgemini (08/08/25)
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  • Senior Manager Operations Service

    Lumen (Albany, NY)
    …the world and shape the future. **The Role** Key member of the Operations Service Management Leadership team that leads other people managers and may lead ... The role includes the responsibilities of a Manager of Operations Service Management with the understanding of the company's overall business strategy, Sales… more
    Lumen (08/16/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead **Location:** Remote, US **Travel:** 25% **Job description:** ... and lead workshops to discover, engineer, and deploy ITIL and Service Management based best practices that ultimately lead to a seamless implementation… more
    Capgemini (08/02/25)
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  • IT Service Management Analyst

    UHS (Binghamton, NY)
    …provides specialized support in the development and continuous improvement of all IT service management platforms and surrounding processes. The ITSM Analyst is ... internal and external IT customers to design, build and implement IT service management tools within the application. The ITSM Analyst ensures business value by… more
    UHS (08/12/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    **Job Title** : Senior Service Management Consultant - IT Workflows / CMDB/CSDM **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, New ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - IT Workflows / CMDB/CSDM_ **Location:**… more
    Capgemini (07/16/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    **Job Title** : Senior Service Management Consultant - UX/UI Design **Location** : Chicago, IL; Atlanta, GA; New York, NY; New Jersey near NY; Houston, TX; ... Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - UX/UI Design_ **Location:** _IL-Chicago_… more
    Capgemini (07/16/25)
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  • Principal Service Management

    Capgemini (New York, NY)
    **Job Title:** Principal Service Management Consultant - GRC/IRM/TPRM **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, NY; ... Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Principal Service Management Consultant - GRC/IRM/TPRM_ **Location:** _IL-Chicago_… more
    Capgemini (07/16/25)
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  • Head of Service Management

    Insight Global (New York, NY)
    …overseeing teams and strategic initiatives - 10+ overall hands-on experience in IT Service Management (ITSM), with deep domain expertise across core processes - ... ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by… more
    Insight Global (08/16/25)
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