• Associate Director, IT Service

    The New York Public Library (New York, NY)
    **Associate Director, IT Service Management ** **Department:** Information Technology **Employment Type:** Full Time **Location:** Crystal Building 40 W20th St ... $120,000 - $147,000 / year **Description** **Overview** The Associate Director, Service Management , provides strategic leadership and vision for NYPL's… more
    The New York Public Library (08/14/25)
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  • IT - Service Management

    City of New York (New York, NY)
    …& Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management (ITSM) Manager, the Service Management and ... Control operations, System Administrator for multiple systems. As part of the service management , this person will be responsible for driving the operations of… more
    City of New York (07/19/25)
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  • Solution Architect - Customer Service

    Capgemini (New York, NY)
    **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM… more
    Capgemini (08/08/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst - SIAM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... business needs into technical requirements and ServiceNow workflows. Develop and maintain Service Management Manuals (SMMs) and supporting documentation for SIAM… more
    Capgemini (08/21/25)
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  • Senior Manager Operations Service

    Lumen (Albany, NY)
    …the world and shape the future. **The Role** Key member of the Operations Service Management Leadership team that leads other people managers and may lead ... The role includes the responsibilities of a Manager of Operations Service Management with the understanding of the company's overall business strategy, Sales… more
    Lumen (08/16/25)
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  • Principal Service Management

    Capgemini (New York, NY)
    **Job Title:** Principal Service Management Consultant - ServiceNow CRM Workflow Architect - FSM/SOM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; ... ServiceNow CSM solutions, including Case Management , Knowledge Management , Communities, Field Service Management , Sales and Order Management ,… more
    Capgemini (08/21/25)
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  • IT Service Management Analyst

    UHS (Binghamton, NY)
    …provides specialized support in the development and continuous improvement of all IT service management platforms and surrounding processes. The ITSM Analyst is ... internal and external IT customers to design, build and implement IT service management tools within the application. The ITSM Analyst ensures business value by… more
    UHS (08/12/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    **Job Title:** Senior Service Management Consultant - ServiceNow Developer - CRM Workflow - Sales and Order Management **Location:** **Chicago, IL; Houston, ... management . This role requires deep expertise in ServiceNow Customer Service Management (CSM), SOM modules, and integration capabilities to streamline… more
    Capgemini (08/21/25)
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  • Principal Service Management

    Capgemini (New York, NY)
    **Job Title:** Principal Service Management Consultant - ServiceNow Subject Matter Expert - Finance & Supply Chain (Source to Pay Operations) **Location:** ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Principal Service Management Consultant - ServiceNow Subject Matter Expert -… more
    Capgemini (08/21/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    **Job Title** : Senior Service Management Consultant - IT Workflows / CMDB/CSDM **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, New ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - IT Workflows / CMDB/CSDM_ **Location:**… more
    Capgemini (07/16/25)
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