- IBM (Buffalo, NY)
- …managing service delivery for environments leveraging the RISE with SAP offering. * Service Management : Expertise in IT Service Management (ITSM) ... be willing to relocate to Buffalo, NY. Key Responsibilities 1. Operational & Service Delivery Management * Day-to-Day AMS Leadership: Directly oversee the… more
- CUNY (New York, NY)
- …the adoption and optimization of the ServiceNow platform as CUNY's enterprise service management system, ensuring alignment with industry best practices, ... with University and City policies. The Director provides leadership in modernizing service management processes across the University's 26 colleges and the… more
- The Arc Erie County NY (Alden, NY)
- …Green Acres pre-school, school districts and other school age groups. + Service Management + Identifies underserved populations and creates new programing ... manage all operations including horticulture, event and hospitality services, property management , and program development. This role will also collaborate with… more
- CUNY (New York, NY)
- … service (s) and/or information technologies and evaluating, designing, and implementing IT Service Management processes and tools is required for Level II. ... service (s) and/or information technologies and evaluating, designing, and implementing IT Service Management processes and toolsis required (for a total of 4… more
- Ford Motor Company (Albany, NY)
- …as (but not limited to): * Automotive Technology* Automotive Technology Management * Field Service Operations* Advanced Vehicle Systems* Automotive Engineering* ... Automotive Engineering Technology* Automotive Service Technology* Automotive Industry Management + Ford-specific Automotive Repair Technical Training, including… more
- Casella Waste Systems Inc. (Oneonta, NY)
- …competence in one or more technical areas of Casella's business and customer service and client relationship management \. Able to effectively manage call volume, ... **Level II:** 3\-5 years of progressively complex experience in the customer service and client relationship management field\. Demonstrated knowledge and… more
- LEGOLAND (Goshen, NY)
- …network infrastructure. + ITIL Foundation certification preferred. + Proficiency with IT service management tools like ServiceNow. **SKILLS AND COMPETENCIES** + ... contributes to the success of the digital and data strategy. **KEY ACCOUNTABILITIES** ** Service Delivery and Operational Management ** + ** Service Oversight**… more
- Arc Allegany-Steuben (Bath, NY)
- …the Staff Action Plan is implemented and documented, as intended and required. Program/ Service Management * Distribution of all agency Staff Action Plans, as ... and meet regulatory requirements (both in the program of service and the Agency Management Platform). *...the program of service and the Agency Management Platform). * Ensure associates understand and accurately implement… more
- Oracle (Albany, NY)
- …7-10 and higher years of experience of professional Enterprise implementation experience, IT Service management , Project management or Account Management ... Educational degree. Most complex customer engagements and contracts. Extensive Project Management or Customer Service Management . Project Management or … more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... agency's IT strategic plan and division goals, with a strong emphasis on service excellence. - Maintaining processes for inventory management , IT equipment… more