• Service Desk Tech I

    CompuCom (Sacramento, CA)
    …of the customer and ensures their satisfaction + Provides case status updates to management and end-users per service level guidelines + Support and maintain ... Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management ) + Performs account management and maintenance...Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (eg, Service Now, Remedy)… more
    CompuCom (01/08/26)
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  • Senior Service Desk Technician

    Cupertino Electric (San Jose, CA)
    **Posting Title:** Sr Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San Jose, California **Salary Range:** $32.45/hour to ... and financial impact. **ABOUT THE ROLE** We are hiring a **Senior Service Desk Technician** to provide high-quality IT support across hardware, software, and… more
    Cupertino Electric (12/17/25)
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  • Business Analyst, Service Now EA Workspace

    Cardinal Health (Sacramento, CA)
    …configuration data and enabling enterprise architecture insights that drive IT service excellence. **Key Responsibilities** **Project & Stakeholder Management ** ... Analyst** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration Management Database (CMDB)** . In this role, you will act as… more
    Cardinal Health (11/15/25)
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  • Senior IT Service Desk Analyst

    Precision Resource (Huntington Beach, CA)
    …+ Experience in a manufacturing environment is an asset. + Experience with ITSM request management software. + Experience working with Active Directory, Windows ... Senior IT Service Desk Analyst opportunity in Huntington Beach, CA...part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical… more
    Precision Resource (12/06/25)
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  • Director, End User Services

    Datavant (Sacramento, CA)
    …ITIL, along with experience utilizing and improving workflows within platforms like Jira Service Management or ServiceNow. + Strong knowledge of Windows, macOS, ... service providers, including SLA development, cost optimization, operational reviews, and performance management . + Familiarity with ITSM frameworks such as… more
    Datavant (01/06/26)
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  • Director, IT

    MongoDB (San Francisco, CA)
    …deflection and higher CSAT + Strong understanding of ITIL best practices and service management principles to reduce friction in incident, request, and problem ... ensure efficiency and effectiveness **ITIL Best Practices and Incident Management :** + Collaborate with the ITSM Manager...Senior Director of GET + GET Pillar Leaders (Asset Management , GET Engineering) + IT Service Manager… more
    MongoDB (10/23/25)
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  • IT SME Asset Specialist

    GovCIO (Sacramento, CA)
    …years of experience in IT Asset Management , IT Operations, or IT Service Management + Hands-on experience working in ServiceNow, preferably within ITAM ... deployment, and retirement activities. The position works closely with IT operations, service desk, and other cross functional teams to support day-to-day asset … more
    GovCIO (01/07/26)
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  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    … management , problem management , change management , release management , outage communications, and service requests procedures and utilize ServiceNow. ... and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on...Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    … management , problem management , change management , release management , outage communications, and service requests procedures and utilize ServiceNow_ ... ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and...across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • EOaaS Workday Sr Manager

    Deloitte (San Francisco, CA)
    …managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management , team management , ... role ends on 2/28/2026 Work you'll do + Client Management : Manage day to day interactions with executive clients...Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs… more
    Deloitte (11/10/25)
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