- Confluent (Mountain View, CA)
- …analytical skills. + Strong leadership, communication, and interpersonal abilities with a customer service focus. + Experience with ITSM tools and knowledge of ... members, and ensuring prompt, high-quality technical support. In addition to management responsibilities, the Manager will work on tickets, resolve complex technical… more
- Copeland (Sacramento, CA)
- …guidance in support of the Copeland Enterprise Global network, this is a management role. Candidate will lead and manage the Copeland Network Services engineering ... + Manages multiple engineering teams in support of the overall Network Service line functions + Organically plans, designs, and implements network infrastructure… more
- Cardinal Health (Sacramento, CA)
- …seeking a highly skilled **Business Analyst** with expertise in **ServiceNow** **Configuration Management Database (CMDB), ServiceNow Discovery and Service Now ... and compliance with enterprise architecture standards. + Support CI lifecycle management and maintain accurate CI relationships. + Work closely with ServiceNow… more
- Stanford Health Care (Palo Alto, CA)
- …module in ServiceNow including but not limited to HR Case & Knowledge management , Life Cycle events, HR integrations, Employee Center. **This is a Stanford Health ... creating workflows, flow designers, business rules and client scripts + Build service requests from customer requirements including requests, request items and tasks… more
- Insight Global (Universal City, CA)
- …JAMF for Apple device management . Hands-on knowledge of ServiceNow or similar ITSM platforms. Strong customer service skills with a focus on clear ... Windows and macOS environments, with a strong focus on customer service , reliability, and problem-solving. Key Responsibilities Provide technical support for Windows… more
- BAE Systems (Los Angeles, CA)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management , and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.… more
- NTT DATA North America (Los Angeles, CA)
- …technical expertise, excellent communication skills, and a commitment to service excellence. Key Responsibilities: Provide hands-on support for desktop computers, ... routine maintenance, patching, and updates of systems. Provide excellent customer service and maintain a professional demeanor in all interactions. Preferred… more
- General Atomics (Palmdale, CA)
- …Active Directory role based access, and various Window Operating systems imaging & management practices + Familiarity with ITSM framework + Ability to manage ... + Interfaces with vendors to resolve hardware/software issues. + Supports service desk (tier 1) operations through collaboration, creating and maintaining… more
- Insight Global (Universal City, CA)
- …of knowledge across our enterprise IT support platforms. Reporting to the Knowledge Management Lead, you'll support a major initiative to prepare our knowledge base ... that improve findability, reuse, and long-term governance of knowledge. Familiarity with ITSM principles and technical writing for IT audiences is essential. This is… more
- ServiceNow, Inc. (Santa Clara, CA)
- …of being a reliable, solutions-oriented team player. . Hands-on knowledge of ITSM solutions-preferably with the ServiceNow Platform and product suite. . Strategic ... web conferencing platforms. . A relevant degree in consulting, change management , project management , instructional design, or equivalent practical experience.… more
Recent Jobs
-
Principal Software Engineer - Security Architect
- Microsoft Corporation (Redmond, WA)