- V2X (Melbourne, FL)
- …supports system enhancements, data integrity, and user support while helping to optimize IT service management ( ITSM ) and IT operational management ... ServiceNow applications - including Incident, Change, Asset, and Configuration Management - are properly aligned with operational workflows, program requirements,… more
- AdventHealth (Altamonte Springs, FL)
- …communicates project details to key stakeholders . Adheres to the Information Technology Service Management ( ITSM ) policies and the Information Technology ... via the ServiceNow ticketing system while adhering to the organization's established service level agreements (SLAs). Additionally, this role acts as an Information… more
- Florida Atlantic University (Boca Raton, FL)
- …incidents, service requests, change requests, and project tasks using an IT Service Management ( ITSM ) platform. + Develops and maintains detailed ... Information System (SIS), supporting Student Financials, Financial Aid, and other student service areas. + Utilizes iPaaS tools such as SnapLogic to support job… more
- AdventHealth (Altamonte Springs, FL)
- …+ ServiceNow Knowledge Base Experience + ServiceNow Mobile App Experience + IT Service Management ( ITSM ) + Product Development and Implementation + ... you'll need to succeed: KNOWLEDGE AND SKILLS REQUIRED: + Understanding of Product Management principles + Understanding of business KPI's and the ability to drive… more
- General Dynamics Information Technology (Macdill AFB, FL)
- … Availability and Service Level Agreement requirements. + Utilizes IT Service Management ( ITSM ) Principles to identify, categorize, prioritize, escalate, ... troubleshoot, and resolve incidents. + Maintains network security and ensures compliance with security policies and procedures. + Participates in the development and implementation of network-related procedures and standards. + Interfaces with vendors to… more
- ManTech (Doral, FL)
- …comprehensive troubleshooting methodologies for hardware and software. + Familiarity with IT Service Management ( ITSM ) principles and practices. + ... printer + The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to… more
- Leidos (Tampa, FL)
- …implementing and supporting of ITOM and ITAM applications to include discovery, asset management , service mapping pattens, and event management . + Monitor ... **Description** Leidos is looking for a ITSM (ServiceNow) Platform Developer to maintain the development,...with the configuration and maintenance of ServiceNow Strategic Portfolio Management (SPM) modules with expertise in Agile Development along… more
- ManTech (Doral, FL)
- …of relevant Operations/ ITSM experience. + 2+ years of experience with service delivery operations as a collector, processor, analyst, or reporter of ITSM ... the Operations lead. Scope of the work encompasses all activities within the Service delivery framework and works collaboratively with the Cyber Lead, Unified Comms… more
- Nightwing (Pensacola, FL)
- …flow development and tuning * Demonstrated experience with the ServiceNow Customer Service Management (CSM) Module * Significant consulting experience within ... the ServiceNow platform to improve their ITIL, CSM, and ITSM processes * Be a key member of an...in reviewing and approving them * Managing and communicating ITSM process and business requirements to the delivery team… more
- AdventHealth (Altamonte Springs, FL)
- …Full Time **Shift** : Monday Friday **The role you'll contribute:** Director Service Management Governance is responsible for IT Performance, Audit, Change ... governance, and service reliability within the IT Service Management organization. Reporting directly to the...ideal candidate brings analytical precision, a strong understanding of ITSM best practices, and the ability to drive sustainable… more