- V2X (Melbourne, FL)
- …supports system enhancements, data integrity, and user support while helping to optimize IT service management ( ITSM ) and IT operational management ... ServiceNow applications - including Incident, Change, Asset, and Configuration Management - are properly aligned with operational workflows, program requirements,… more
- Ensono (Miami, FL)
- …systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering IT services + IT ... for this Role + Utilize system knowledge and project management skills to design automation for different platforms +...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …effectively with technical and non-technical stakeholders. + Prior experience in IT Service Management ( ITSM ). **Compensation Ranges** Compensation ranges ... to no supervision. + Troubleshoot integration issues such as system/ service accounts, API's, User Management Certs, etc....issues such as system/ service accounts, API's, User Management Certs, etc. + Manage Dashboards and reports to… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …None **Job Family:** Technical Support Services **Skills:** Active Directory (AD),Help Desk Support,IT Service Management ( ITSM ) **Experience:** 3 + years of ... operating in deployed environments preferred. + Experience with user, administrative, and service account creation and management . + Experience with direct… more
- MyFlorida (Tallahassee, FL)
- …assurance, training, and customer support, ensuring operational continuity and adherence to IT Service Management ( ITSM ) standards. Some duties include: + ... with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made in advance… more
- General Dynamics Information Technology (Macdill AFB, FL)
- … Availability and Service Level Agreement requirements. + Utilizes IT Service Management ( ITSM ) Principles to identify, categorize, prioritize, escalate, ... troubleshoot, and resolve incidents. + Maintains network security and ensures compliance with security policies and procedures. + Participates in the development and implementation of network-related procedures and standards. + Interfaces with vendors to… more
- Lockheed Martin (Cape Canaveral, FL)
- …Knowledge of database management principles and SQL * Familiarity with IT service management \( ITSM \) principles and practices * Collaborate with ... stakeholders to gather requirements and implement solutions * Develop and maintain custom workflows, screens, and fields * Troubleshoot and resolve technical issues * Develop and maintain documentation for Jira configuration and processes * Bachelor's degree… more
- Carrier (Palm Beach Gardens, FL)
- …and ITSM leads global digital workplace services, including the Service Desk, onsite support, endpoint operations, and enterprise user experience initiatives. ... IT operations across manufacturing and office environments, and adoption of AI-enabled service capabilities. The leader will drive service transformation, manage… more
- SHI (Tallahassee, FL)
- …is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM , and ITIL frameworks and how to implement them along with determining best ITAM ... strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM , FinOps, and Cloud Governance. + Develop transformation roadmaps and business… more
- MyFlorida (Tallahassee, FL)
- …Technology (OIT) Demand Manager in implementing and maintaining ITIL 4-aligned service management practices to ensure efficient and effective delivery ... Participates in the development, review, implementation, and enforcement of IT service management policies, procedures, and standard operating procedures (SOPs).… more