- AdventHealth (Altamonte Springs, FL)
- …Full Time **Shift** : Monday Friday **The role you'll contribute:** Director Service Management Governance is responsible for IT Performance, Audit, Change ... governance, and service reliability within the IT Service Management organization. Reporting directly to the...ideal candidate brings analytical precision, a strong understanding of ITSM best practices, and the ability to drive sustainable… more
- TECO Energy (Ybor City, FL)
- …Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: Information Technology ... management / Change enablement module within ServiceNow or other IT Service Management platforms. Preferred: Utility security and regulatory standards,… more
- GovCIO (Doral, FL)
- …with other ITSM Teams, such as Incident, Problem, and Change Management , to ensure seamless integration of configuration data + Provide accurate and timely ... **Overview** GovCIO is seeking a motivated, career and customer-oriented Configuration Management Analyst III (Senior) to join our team in Doral, FL.… more
- NBC Universal (Orlando, FL)
- …of the Asset Management team and ensuring the team meets their service level agreements. The Team Lead will work with department leadership, UPT partners, and ... Field Services or PC/Desktop support related field with a strong understanding of ITSM /inventory management and discovery tools; + or equivalent combination of… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …similar ITSM platforms preferred. + Strong knowledge of incident management practices and enterprise IT infrastructure. + Familiarity with technology operations ... the future._** **Key Responsibilities:** + Lead and facilitate technical and management bridge calls during major incidents; assign tasks and distribute… more
- CompuCom (Tallahassee, FL)
- …of the customer and ensures their satisfaction + Provides case status updates to management and end-users per service level guidelines + Support and maintain ... Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management ) + Performs account management and maintenance...Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (eg, Service Now, Remedy)… more
- ManTech (Doral, FL)
- …field. + Experience supporting DoD programs. + Experience in IT service management and ITIL-informed processes. Knowledge of ITSM tools such as ServiceNow ... **MANTECH** seeks a motivated, career and customer-oriented **Junior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** **Responsibilities… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Cambridge International Systems Inc (Doral, FL)
- …to problems + Strong analytical and problem-solving skills + Experience with change management tools and ITSM platforms (ServiceNow) TRAVEL REQUIREMENTS + In ... and complex obstacles! Cambridge International Systems, Inc. has full-time Field Service Technician opportunities available in the following locations: Colombia, El… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Senior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** **Responsibilities ... manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation. + Conduct in-depth… more