- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- … management , problem management , change management , release management , outage communications, and service requests procedures and utilize ServiceNow. ... and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on...Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.… more
- Cayuse Holdings (Tallahassee, FL)
- …degree.) + Minimum of 5 years of experience in disaster recovery planning, IT project management , IT service continuity, or a related discipline. + 3+ years of ... This position demands collaboration with key stakeholders across IT Project Management Offices (PMOs), Project Managers (PMs), Subject Matter Experts (SMEs), and… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- … management , problem management , change management , release management , outage communications, and service requests procedures and utilize ServiceNow_ ... ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and...across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not… more
- Deloitte (Tampa, FL)
- …managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management , team management , ... role ends on 2/28/2026 Work you'll do + Client Management : Manage day to day interactions with executive clients...Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs… more
- ChenMed (Miami Gardens, FL)
- …Documents works are performed and communicates with stakeholders via email and the service management platform. + Performs other duties as assigned and modified ... as MongoDB, REDIS, or Cassandra + Understanding of SQL management tools (such as MySQL Workbench) + Understanding of...as MySQL 8.0 Database Administrator + Experience using a service desk platform ( ITSM or trouble ticket… more
- Wounded Warrior Project (Jacksonville, FL)
- …technical support to users and contribute to IT Applications Knowledge Library and ITSM system to enhance customer service and organizational knowledge sharing. ... + Communicate testing progress, results, and recommendations to stakeholders and management . + Conduct trend analysis of testing activities to identify opportunities… more
- Ensono (Miami, FL)
- …for all the tasks completed on a regular basis and adhere the change management policy. Position reports to Senior Manager - Mainframe Database. What the Ideal ... + Extensive experience with the following: o Best practices of Software management , maintenance, and documentation o Configure and manage Software AG ADABAS and… more
- Robert Half Technology (Jacksonville, FL)
- …including Outlook, Teams, and OneDrive + Create, update, and manage support tickets in the ITSM system + Assist with user account setup and access management in ... processes, and common troubleshooting steps + Maintain a high level of customer service and professionalism in all interactions + Collaborate with IT teams on… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …Build ServiceNow forms and automation that integrate with SailPoint and other identity management workflows to enable quicker user access and request management . ... engineering and development is required. + Knowledge of ServiceNow IT Modules (ie, ITSM , ITOM, ITBM/ SPM, GRC/ IRM, SecOps, Vulnerability Response, Service … more
- ServiceNow, Inc. (Orlando, FL)
- …productively while unsupervised + Strong personal commitment to quality and customer service + Excellent written and verbal communication skills with the ability to ... to work with high-value customer administrators and developers + Excellent time management skills + Consistent ability to work evenings and weekends + Understanding… more