- Warner Bros. Discovery (Atlanta, GA)
- …The position will be based in Atlanta. As a key leader in the IT Service Management ( ITSM ) function, the Lead will partner with cross-functional teams, ... Process will play a pivotal role within the Enterprise Service Management (ESM) office, overseeing the incident...other ITSM process leads to ensure incident management process alignment with the broader service … more
- Teleperformance USA (GA)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- TekSynap (Glynco, GA)
- …& Qualifications** TekSynap is seeking a Systems Engineer with a specialization in IT Service Management ( ITSM ) to implement and optimize ITSM ... and aligned with operational needs. Responsibilities + Design, configure, and manage ITSM workflows in Ivanti Service Manager, ensuring they align with… more
- Gentiva (Atlanta, GA)
- …our IT investments, enhancing service stability, and supporting efficient IT Service Management ( ITSM ) processes. **Primary Functions:** The primary ... be responsible for the strategic planning, implementation, and ongoing management of our IT Service Asset and... ITSM disciplines (eg, Incident, Problem, Change, Release Management ) to enhance service delivery and operational… more
- CompuCom (Atlanta, GA)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- NANA Regional Corporation (Fort Benning, GA)
- …GA location. In this role, you will be a part of an enterprise IT Service Management ( ITSM ) process for USSOCOM locations across several networks and ... networks and applications specific to the SIE / USSOCOM enterprise, IT service management , Information Technology Infrastructure Library (ITIL), and other… more
- Warner Bros. Discovery (Atlanta, GA)
- …in IT service management , with a focus on service level management , service performance, and ITSM frameworks. + Proven success in defining and ... will play a pivotal role within the Enterprise Service Management (ESM) office, responsible for the...The ideal candidate will have deep expertise in in ITSM process design , strong governance acumen , and… more
- Truist (Atlanta, GA)
- …accountability and methodical evaluation of complex issue scenarios 4. Proven experience with IT service management ( ITSM ) practices and tools, such as ... client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, identifying, and… more
- Truist (Atlanta, GA)
- …accountability and methodical evaluation of complex issue scenarios 4. Proven experience with IT service management ( ITSM ) practices and tools, such as ... client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, identifying, and… more
- Truist (Atlanta, GA)
- …support functions for both on-premise and cloud environments. 4. Proficiency with IT Service Management ( ITSM ) tools such as ServiceNow, and familiarity ... base. 8. Provide assistance in improving the incident, problem, and change management processes, following ITIL best practices. 9. Participate in root cause analysis… more