- Capgemini (Atlanta, GA)
- Platform Solution Architect - Enterprise Service Management (ESM) Choosing Capgemini means choosing a company where you will be empowered to shape your career in ... modules of ServiceNow Platform + Familiarity of other Service Management Tools (such as BMC Remedy,...Service Offerings, etc.) + Experience in implementation of non- ITSM ServiceNow modules (ie HR, Shared Services, Security, etc.)… more
- SHI (Atlanta, GA)
- …is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM , and ITIL frameworks and how to implement them along with determining best ITAM ... strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM , FinOps, and Cloud Governance. + Develop transformation roadmaps and business… more
- Cardinal Health (Atlanta, GA)
- …+ Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's ... Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement… more
- Cargill (Atlanta, GA)
- …to come. **Job Purpose and Impact** The Manager, Operations & Incident Management will lead Cargill's global Major Incident team, responsible for managing critical ... ensures that Cargill's critical systems remain resilient and that incident management practices align with business continuity objectives. **Key Accountabilities** +… more
- Humana (Atlanta, GA)
- …and Product Teams, Cloud Engineering, FinOps, Finance, Legal and Supply Management Services to ensure secure, efficient, and scalable cloud operations. This ... (GenAI) capabilities into Humana's Infrastructure Operations, blending traditional IT management with next-generation, AI-driven automation and predictive analytics. The… more
- Capgemini (Atlanta, GA)
- …/CSM module configuration, administration, or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy, Kinetic Data). * ... or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions...Experience with Service Request Management , Service Catalog,… more
- Rubrik (Atlanta, GA)
- …Product Management team to identify, prioritize, and define new service offerings (managed backup, DRaaS, cyber recovery, SaaS backup, ransomware readiness ... integration with customers' existing environments (hypervisors, storage, networking, identity, ticketing/ ITSM , SIEM, etc.). Service Industrialization & Partner… more
- Georgia Systems Operations (Tucker, GA)
- …the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all ... identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.… more
- Georgia Systems Operations (Tucker, GA)
- …the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all ... identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.… more
- The Hertz Corporation (Atlanta, GA)
- …+ Conduct regular team standups to monitor progress and deliverables. + Enforce ITSM processes for Change, Incident, and Problem Management . + Utilize dashboards ... + Strong understanding of circuit connectivity and infrastructure. + Exceptional customer service and escalation management skills. + Ability to prioritize… more
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