- CompuCom (Atlanta, GA)
- …of the customer and ensures their satisfaction + Provides case status updates to management and end-users per service level guidelines + Support and maintain ... Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management ) + Performs account management and maintenance...Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (eg, Service Now, Remedy)… more
- Cardinal Health (Atlanta, GA)
- …configuration data and enabling enterprise architecture insights that drive IT service excellence. **Key Responsibilities** **Project & Stakeholder Management ** ... Analyst** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration Management Database (CMDB)** . In this role, you will act as… more
- Truist (Atlanta, GA)
- …Vendor, Software, Infrastructure, Batch Processing; summarize by month and service /channel. * Conduct Forensic Analysis: Challenge first assumptions with root ... prefetch/backpressure). * Partner with Elite Engineers: Work with Problem/Incident Management , SRE/Platform, Network/Security/PKI, and Vendor Management to turn… more
- Datavant (Atlanta, GA)
- …ITIL, along with experience utilizing and improving workflows within platforms like Jira Service Management or ServiceNow. + Strong knowledge of Windows, macOS, ... service providers, including SLA development, cost optimization, operational reviews, and performance management . + Familiarity with ITSM frameworks such as… more
- RELX INC (Alpharetta, GA)
- …About Our Team LexisNexis Risk Solutions is a partner in risk assessment. Our Service Management and Incident Management team supports the Insurance vertical ... efforts, ensuring the stability and performance of our systems, and continuously improving service management processes. You will play a key role in incident… more
- Warner Bros. Discovery (Atlanta, GA)
- …of CSDM across all ServiceNow modules, including ITSM , ITOM, APM, and Service Portfolio Management . **CSDM Framework Implementation and Management ** + ... process integration. + Develop and refine architecture strategies that incorporate service management principles and CSDM framework enhancements within… more
- Hyundai Autoever America (Savannah, GA)
- …support, and maintain server hardware and software. Manage vendor relationships and service agreements Project Management (25%) + Project Support: Contribute to ... America is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly… more
- Graphic Packaging International, LLC (Atlanta, GA)
- …of Difference. Made Possible.** **MISSION / SUMMARY:** Enterprise Vulnerability Management covers server, cloud, workstations, applications, appliances, and mobile ... tools to discover, prioritize and automate methods towards vulnerability management tasks. **Primary Responsibilities** The Enterprise Vulnerability Analyst will be… more
- Hyundai Autoever America (Savannah, GA)
- …America is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly ... and everyday life through: + Smart Mobility powered by our Mobility-as-a- Service (MaaS) platform, + Smart Factory solutions that intelligently optimize vehicle… more
- GovCIO (Atlanta, GA)
- …years of experience in IT Asset Management , IT Operations, or IT Service Management + Hands-on experience working in ServiceNow, preferably within ITAM ... deployment, and retirement activities. The position works closely with IT operations, service desk, and other cross functional teams to support day-to-day asset … more