- CACI International (Forest Heights, MD)
- …an ITSM /CMMI Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT organizational units. The ... framework of the CMMI to systematically improve, designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
- Teleperformance USA (MD)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Cecil College (North East, MD)
- …modernization efforts, oversees vendor-managed network and communications services, and champions IT Service Management ( ITSM ) practices grounded in ITIL ... execution of infrastructure modernization and lifecycle projects. Service Desk & IT Service Management ( ITSM ) * Provide leadership for the IT Service … more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …and delivery of ServiceNow enhancements and enterprise initiatives across areas such as IT Service Management ( ITSM ), Enterprise Architect (EA), IT Asset ... 4+ years focused on ServiceNow. . Strong understanding of ServiceNow modules including ITSM , ITOM, ITAM, SPM, CMDB/CSDM, and Service Portal. . Demonstrated… more
- CompuCom (Annapolis, MD)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- Leidos (Camp Springs, MD)
- …in enterprise Information Technology (IT) Change Management , metrics and reporting, IT Service Management ( ITSM ) process management , or other ... relevant experience required with strong skills in the use of Service Management tools, such as ServiceNow or Remedy. + ITIL certification required or the… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- … Professional (PMP) certification. + Experience with the ServiceNow Information Technology Service Management ( ITSM ) platform. + Proficiency with Microsoft ... CMMI ML3 for Services and Development. Link Solutions is seeking a Project Management Office (PMO) Support Specialist to join our team at Aberdeen Proving Ground,… more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and ... Manager will be responsible for ensuring efficient processing of service requests and effective incident management in...processing of service requests and effective incident management in accordance with DoD standards and best business… more
- COMSO, Inc (Fort Meade, MD)
- …OS, Cent OS/Red Hat OS CE certifications. + Eight (8) years of experience with Service Management ( ITSM ) is required. + ITIL 4 platform certification is ... If assigned to Directory Services TTOs, experience with Active Directory, Identity Management , SCCM, DNS, Group Policy, Active Role Servers, Privileged Account … more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and ... Lead performance management and quality control functions to ensure optimal service delivery and mission support. + Implement and enforce SOPs, ITIL processes,… more