- Teleperformance USA (MD)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- RES (Annapolis, MD)
- …the value of supported systems. + Manage application lifecycles through an IT Service Management ( ITSM ) framework, ensuring structured deployment, change ... solutions to field and office operations. + Working knowledge of IT Service Management ( ITSM ) tools and practices, including tracking KPIs, identifying… more
- CompuCom (Annapolis, MD)
- …in-depth expertise in ServiceNow Architecture and Integration, with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and ... Manager will be responsible for ensuring efficient processing of service requests and effective incident management in...processing of service requests and effective incident management in accordance with DoD standards and best business… more
- CVS Health (Annapolis, MD)
- …it all with heart, each and every day. **Position Summary** **Role Description:** The IT Service Management ( ITSM ) group is seeking a highly skilled and ... you will be a vital part of our core ITSM functions, including Major Incident Management to...Qualifications** + Minimum 5+ years of experience in IT Service Management , with a focus on Problem… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- … Professional (PMP) certification. + Experience with the ServiceNow Information Technology Service Management ( ITSM ) platform. + Proficiency with Microsoft ... CMMI ML3 for Services and Development. Link Solutions is seeking a Project Management Office (PMO) Support Specialist to join our team at Aberdeen Proving Ground,… more
- COMSO, Inc (Fort Meade, MD)
- …OS, Cent OS/Red Hat OS CE certifications. + Eight (8) years of experience with Service Management ( ITSM ) is required. + ITIL 4 platform certification is ... If assigned to Directory Services TTOs, experience with Active Directory, Identity Management , SCCM, DNS, Group Policy, Active Role Servers, Privileged Account … more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Working knowledge of hardware ... -level contracts. + Familiarity with audit processes, compliance frameworks, and IT service management tools (eg, Remedy, ServiceNow). Preferred: + Information… more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Experience creating and ... Lead performance management and quality control functions to ensure optimal service delivery and mission support. + Implement and enforce SOPs, ITIL processes,… more
- CACI International (Annapolis Junction, MD)
- …on programs of similar scope and complexity + 8+ years of experience with IT Service Management ( ITSM ) + _Certifications:_ + DoD 8570 IAT Level III ... brings extensive hands-on experience, deep system knowledge, and leadership in IT service and security management . **Responsibilities:** + Oversee and support… more