• Service Integration and Management

    CACI International (Chantilly, VA)
    Management (SIAM) Operations Lead** with 10 or more years of combined IT Program Management , Service Management ( ITSM ), and Systems Engineering (SE) ... you will: + Understand the Government customer and IT Service Provider ITSM and SE business practices...specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such as ServiceNow or… more
    CACI International (06/03/25)
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  • Technical Solutions Consultant - Service

    Teleperformance USA (VA)
    …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
    Teleperformance USA (07/26/25)
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  • Technical Lead Service Management

    CACI International (Sterling, VA)
    …position will oversee the development, integration, and management of ITIL-based IT Service Management ( ITSM ) processes across the program, while also ... Technical Lead Service Management Job Category: Information Technology...strategy, aligning with the customer's documented strategy while supporting service optimization. The role demands an ITSM -certified… more
    CACI International (07/26/25)
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  • Network Request Fulfillment Quality Assurance Lead

    CACI International (Sterling, VA)
    …for developing, implementing, and maintaining quality assurance procedures within the IT Service Management ( ITSM ) framework, focusing on network request ... process owners to ensure alignment of quality assurance activities with overall service management objectives. + Lead training initiatives to educate team… more
    CACI International (07/26/25)
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  • Sr. Distinguished Engineer - Asset…

    Capital One (Mclean, VA)
    …(AWS, GCP, Azure) + 5+ years of experience in IT Asset Management (ITAM) , IT Service Management ( ITSM ), IT Risk Management domains + 5+ years of ... Sr. Distinguished Engineer - Asset Management As a Senior Distinguished Engineer at Capital...2+ years of experience in defining and deploying future-state ITSM /ITAM processes and identifying solutions from a people, process… more
    Capital One (06/25/25)
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  • IT Operations Manager

    CACI International (Chantilly, VA)
    …IAW the IT Service Management standards (DoDI 8440.01 DoD Information Technology Service Management ( ITSM ) and the Defense Enterprise Service ... installation services + Ensures high-quality delivery through collaborative customer and team ITSM service delivery processes and reviews + Fosters open… more
    CACI International (06/25/25)
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  • ServiceNow Technician

    TekSynap (Chantilly, VA)
    …configuration, and scripting, ensuring the platform aligns with business needs and IT Service Management ( ITSM ) best practices. This role requires a ... to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ( ITSM ) tool set to document, process,… more
    TekSynap (05/24/25)
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  • Application Systems Analyst II Development…

    RES (Richmond, VA)
    …the value of supported systems. + Manage application lifecycles through an IT Service Management ( ITSM ) framework, ensuring structured deployment, change ... solutions to field and office operations. + Working knowledge of IT Service Management ( ITSM ) tools and practices, including tracking KPIs, identifying… more
    RES (07/30/25)
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  • Quality Assurance Process Analyst

    Peraton (Alexandria, VA)
    …operational, and compliance requirements. + At least 5 years of experience with IT Service Management ( ITSM ) and quality standards or methodologies such as ... KPI) and monitor performance against those standards in the delivery of service ; and manage continual improvement for the program. Work Location: Hybrid -… more
    Peraton (08/04/25)
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  • Sr. ServiceNow Architect

    CompuCom (Richmond, VA)
    …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
    CompuCom (06/21/25)
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