- Truist (Richmond, VA)
- …Vendor, Software, Infrastructure, Batch Processing; summarize by month and service /channel. * Conduct Forensic Analysis: Challenge first assumptions with root ... prefetch/backpressure). * Partner with Elite Engineers: Work with Problem/Incident Management , SRE/Platform, Network/Security/PKI, and Vendor Management to turn… more
- Chenega Corporation (Springfield, VA)
- …REST/SOAP APIs. + Support and enhance existing ServiceNow applications (eg, ITSM , CMDB, Change Management , Incident/Problem/Request). + Collaborate with project ... ServiceNow platform upgrades and patches in compliance with change management policies. + Maintain documentation related to design, configuration, development,… more
- Intact Technology (Lorton, VA)
- …and standards. + Strong understanding of ITIL(R) principles and their application in service management contexts. + Familiarity with Agile delivery practices and ... + ServiceNow Certified System Administrator (CSA). + Expertise with the ServiceNow ITSM application suite. + Advanced proficiency with process modeling tools (eg,… more
- CACI International (VA)
- …and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management to enable the DoD customer's IT ... support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and...with Remedy to ServiceNow migration with a focus on ITSM core competencies and complex data sets. + Requires… more
- Datavant (Richmond, VA)
- …ITIL, along with experience utilizing and improving workflows within platforms like Jira Service Management or ServiceNow. + Strong knowledge of Windows, macOS, ... service providers, including SLA development, cost optimization, operational reviews, and performance management . + Familiarity with ITSM frameworks such as… more
- Koniag Government Services (Chantilly, VA)
- …suite (Project Portfolio Management , Agile Development) + Expertise in ServiceNow Customer Service Management and Field Service Management + ... ServiceNow Performance Analytics and Reporting + Experience with ServiceNow ITOM Discovery, Service Mapping, or Event Management + Experience with ServiceNow ATF… more
- S&P Global (Centreville, VA)
- …+ Familiarity with global ITSM platforms and processes (ServiceNow, Jira Service Management ) + Global mindset with strong cultural awareness **Right to ... digital workplace and end-user experience strategy + Establish global standards, service models, and experience principles + Ensure consistent employee experience… more
- CACI International (Chantilly, VA)
- …as a Service (EITaaS) program** with expertise in Hardware Asset Management (HAM). This role is focused on designing, implementing, and governing the end-to-end ... Certified System Administrator (CSA) and other relevant CIS certifications (eg, CMDB, ITSM ). + Experience with ServiceNow Software Asset Management (SAM) in… more
- Leidos (Norfolk, VA)
- **Description** **Leidos currently has an opening on the ' Service Management , Integration and Transport' (SMIT) Contract for a VPN (Virtual Private Network), WAN ... overseeing key resources for Incident Response, Change Management , Problem Management , Operations and Maintenance (O&M), and ITSM and DevSecOps initiatives.… more
- Bank of America (Richmond, VA)
- …technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service ... will be responsible for managing and maintaining our CyberArk Privileged Access Management (PAM) platform to ensure secure, compliant, and efficient credential … more