- M. C. Dean (Chantilly, VA)
- …ServiceNow platform including, but not limited to, ITSM , ITBM, ITOM, CSM, Service Portal, HR Module, Assest Management , Change Management , Custom ... secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the… more
- Deloitte (Mclean, VA)
- …managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management , team management , ... role ends on 2/28/2026 Work you'll do + Client Management : Manage day to day interactions with executive clients...Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs… more
- Nightwing (Sterling, VA)
- …fire protection, telecom, and security systems. develops and implements the configuration management processes according to Sponsor guidelines and ITSM best ... administrative tasks related to IT procurement, inventory tracking, and lifecycle management of hardware and software assets. The ITAM maintains accurate records… more
- V2X (Springfield, VA)
- …Project Management Framework, IT Governance, Software Development Lifecycle, IT Operations Management , and/or IT Service Management . + Security Clearance ... functional capabilities in one or more of the following modules: Incident, Change, Service Catalog, CAM, PPM, CMDB, HAM, etc. + Gathering and documenting clear and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Experience working in a load-balanced environment + Understanding of IT practices, service management , governance frameworks, and industry standards (ie, ITIL, ... additional groups such as Testing and Training and assisting the Operations and Management Branch on release coordination. + Perform testing and analysis as part of… more
- Nightwing (Sterling, VA)
- …installation guides, proposals, and reports. + Work with the OM to implement ITSM best practices for ICA/ Service discrepancy and reporting, issue resolution and ... analyzes manual IT operations/admin tasks (log analysis, performance tuning, patch management , testing, and incident response) and converts them to automated tasks.… more
- TekSynap (Arlington, VA)
- …+ Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices. + Knowledge in handling ... the provision of state-of-the-art technical control services, telecommunications network management , circuit engineering, and equipment maintenance. + Oversee day-to-day… more
- Cardinal Health (Richmond, VA)
- …Administrator/Developer Role** : Pivotal role in overseeing the Configuration Management Database (CMDB) and Discovery processes within the ServiceNow platform. ... focus on new integrations and operations alongside data integrity, management practices, and system enhancements. Operational responsibilities encompass the… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …+ Knowledge of industry-accepted standards and best practices related to Information Management Operations and ITSM best practices. + Knowledge in handling ... it will manage state-of-the-art technical control services, telecommunications networks management , circuit engineering, and equipment maintenance across secure and… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …all environments. Provide support on Incident bridge calls with emphasis on restoring service to users as quickly as possible, troubleshoot toward the resolution of ... incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy. * Create, update and maintain Standard Operating… more
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