- Ensono (Richmond, VA)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... fulfill the client's expectations for hardware and software Lifecycle Management . You will be leading teams responsible for managing...or more areas of mainframe discipline. + ITIL or ITSM oversight or expertise in Release, Change and CMDB… more
- Ensono (Richmond, VA)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... Digital Services including Application Development + Application Managed Services and ITSM **Solution Development:** + Participates in the development of both… more
- NTT DATA North America (Alexandria, VA)
- …requirements. Interfaces with the Contractor's Program Manager as well as Government management personnel including, but not limited to, the Contracting Officer and ... Representative. + Prepares written and oral reports for contractor management and Government representatives. + Provides competent leadership and responsible… more
- ManTech (Mclean, VA)
- …help desk position. + Special non-commercial systems administrator experience (access management /file transfer). + Experience with ServiceNow ITSM & ITBM. ... + Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking. +… more
- CACI International (Hampton, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will join a team...responsible for designing and implementing an enterprise Unified Endpoint Management (UEM) Solution. The SQL Admin will primarily be… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …help desk and the Tier level responsibilities for the systems. + Provide IT Service Management functions and first level troubleshooting to all customers. + Use ... for proper escalation and resolution by Tier 2/3. + Perform network management services to include: monitoring network device health and status, monitoring network… more
- SHI (Richmond, VA)
- …+ 3+ years of experience in business process analysis, preferably in IT service management + ServiceNow certification (Certified System Administrator or higher) ... + Proficiency with ServiceNow platform and its core applications ( ITSM , CSM, ITBM, etc.) + Experience with process mapping...preferred + Strong understanding of ITIL framework and IT service management principles + Experience with process… more
- CACI International (Chantilly, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more
- CACI International (Chantilly, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management , and security solution, as well as CONUS/OCONUS ... to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The ideal candidate will provide Windows OS Subject Matter Expertise… more
- BAE Systems (Sterling, VA)
- …Platform including, but not limited to, ITSM , ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management , Change Management , Customer ... System Administrator (CSA) + The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps. + Experience… more