- CACI International (Chantilly, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … management , problem management , change management , release management , outage communications, and service requests procedures and utilize ServiceNow_ ... ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and...across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not… more
- CACI International (VA)
- …Certification - Software Asset Management * Experience with ServiceNow IT Service Mgmt. ( ITSM ) * Experience with CGI's Sunflower Asset Management ... business analysts and testers focused on the delivery of a critical case management application. As the ideal candidate, you will be able to think critically… more
- CACI International (VA)
- …supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. This role is responsible for the design, development, configuration, ... implementation, and ongoing optimization of our ServiceNow Software Asset Management (SAM) Pro module. The successful candidate will leverage their deep… more
- M. C. Dean (Chantilly, VA)
- …ServiceNow platform including, but not limited to, ITSM , ITBM, ITOM, CSM, Service Portal, HR Module, Assest Management , Change Management , Custom ... secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the… more
- Deloitte (Mclean, VA)
- …managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management , team management , ... role ends on 2/28/2026 Work you'll do + Client Management : Manage day to day interactions with executive clients...Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs… more
- Nightwing (Sterling, VA)
- …fire protection, telecom, and security systems. develops and implements the configuration management processes according to Sponsor guidelines and ITSM best ... administrative tasks related to IT procurement, inventory tracking, and lifecycle management of hardware and software assets. The ITAM maintains accurate records… more
- V2X (Springfield, VA)
- …Project Management Framework, IT Governance, Software Development Lifecycle, IT Operations Management , and/or IT Service Management . + Security Clearance ... functional capabilities in one or more of the following modules: Incident, Change, Service Catalog, CAM, PPM, CMDB, HAM, etc. + Gathering and documenting clear and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Experience working in a load-balanced environment + Understanding of IT practices, service management , governance frameworks, and industry standards (ie, ITIL, ... additional groups such as Testing and Training and assisting the Operations and Management Branch on release coordination. + Perform testing and analysis as part of… more
- Nightwing (Sterling, VA)
- …installation guides, proposals, and reports. + Work with the OM to implement ITSM best practices for ICA/ Service discrepancy and reporting, issue resolution and ... analyzes manual IT operations/admin tasks (log analysis, performance tuning, patch management , testing, and incident response) and converts them to automated tasks.… more