- CompuCom (Richmond, VA)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- GoTo (Richmond, VA)
- …and Management (RMM), Mobile Device Management (MDM), and IT Service Management ( ITSM ) solutions. Your mission: design, deliver, and measure ... expertise and credibility in SaaS, IT infrastructure, or endpoint management (eg, RMM, MDM, ITSM ). + Track record of architecting and delivering impactful sales… more
- General Dynamics Information Technology (Fairfax, VA)
- …integrate, analyze, and present our organization's data + Deployment of an Information Technology Service Management ( ITSM ) solution by providing the OIG the ... Information Technology (GDIT) is looking to identify United States Postal Service (USPS)** **Office of Inspector General (OIG)** **Incumbents** **interested in… more
- CACI International (VA)
- …training materials. + Work with IT teams to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management , problem ... IT infrastructure components (servers, networks, storage, databases). + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL. + Proficiency in… more
- V2X (Springfield, VA)
- …IT enterprise. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC Remedy, ... respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based… more
- Leidos (Alexandria, VA)
- …and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow. Education: + ... authentication, and claims-based authentication as well as support site setup, permission management , troubleshooting, and service requests for customers as well… more
- CACI International (Chantilly, VA)
- …with the ServiceNow platform to analyze, design, and document solutions that optimize IT Service Management ( ITSM ), IT Asset Management (ITAM), ... points and opportunities for improvement in hardware provisioning, software deployment, asset management , and IT service delivery. + Perform gap analysis between… more
- CACI International (Chantilly, VA)
- …Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation (IT Service Management ( ITSM ), IT Operations Management ... of the platform. + Create and enforce configuration, change, and release management policies and procedures + Ensure the Platform sustainment team proactively… more
- SAIC (Chantilly, VA)
- …the allocation of those requirements to a development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is ... of success associated with each sprint and program increment. + Identify service delivery deficiencies and suggest rework to improve offerings. + Capture success… more
- CACI International (Sterling, VA)
- …required + ITIL V3 or 4 certification and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with major ... Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will...+ Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + ITIL… more
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