- Leidos (Lorton, VA)
- …efforts to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management ( ITSM ) and the IT Asset Management (ITAM) ... Seeking an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …systems, and operations. + Experience with incident management processes and IT service management ( ITSM ) frameworks (eg, ITIL). + Proven ability to ... is responsible for overseeing the timely restoration of network infrastructure and service operations to minimize business impact. This role serves as the primary… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and compliance requirements within government or enterprise networks. + Familiarity with IT service management ( ITSM ) frameworks such as ITIL for incident, ... of strategic modernization efforts for a nationwide network. + Responsible for the management of network performance and end-to-end service quality for the… more
- Truist (Richmond, VA)
- …accountability and methodical evaluation of complex issue scenarios 4. Proven experience with IT service management ( ITSM ) practices and tools, such as ... client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, identifying, and… more
- TekSynap (Dahlgren, VA)
- …of recurring issues and provide corrective action recommendations. + Support IT Service Management ( ITSM ) processes, includingincident,problem, and change ... with Department of Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical… more
- CACI International (Sterling, VA)
- …in network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Network Incident Management Quality Assurance Lead Job Category: Information Technology...effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal IT service … more
- V2X (Springfield, VA)
- …Integrations, LDAP, Flow Designer, and SSO. + Shall possess a strong understanding of IT Service Management ( ITSM ) and common service level agreements ... workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request, Incident, Problem,… more
- CACI International (Sterling, VA)
- …equivalent experience + 5+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Change Management Quality Assurance Analyst Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Support the… more
- CACI International (Sterling, VA)
- …work experience + 10+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Network Knowledge Management Quality Assurance Lead Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
- CACI International (Sterling, VA)
- …in network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Configuration Management Quality Assurance Lead Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more