- CACI International (Sterling, VA)
- …architectures, and technologies (eg, TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or ... Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with… more
- CACI International (Sterling, VA)
- …protocols, architectures, and technologies (eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or ... optimization of incident management tools and systems. + Collaborate with other ITSM process teams to ensure proper integration of incident management with… more
- Evolent (Richmond, VA)
- …third-party vendors. * IT Service Management : Familiarity with IT Service Management ( ITSM ) frameworks and methodologies. * Security Awareness: ... and resolve technical issues, ensuring minimal disruption to contact center operations. * Service Requests & Incident Management : Efficiently handle service … more
- SAIC (Chantilly, VA)
- …will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include service delivery ... oversight, Event Management , Incident Management , Problem Management , and Continuous Service Improvement (CSI). As a SETA, the successful candidate may… more
- TekSynap (Chantilly, VA)
- … Desk (SD) to support IT services and applications,using the customer's Information Technology Service Management ( ITSM ) tool set to document, process, and ... an actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance… more
- Fannie Mae (Reston, VA)
- …related field. * Strong expertise in Microsoft 365 governance, end-user computing, IT service management ( ITSM ), and digital collaboration platforms. * ... HR, and Business Leadership-to establish frameworks for governance, risk management , compliance, and operational excellence in end-user services and collaboration… more
- CACI International (VA)
- …and SharePoint **_Desired:_** + ITIL Foundation certification. (Preferred) + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL. + Experience ... Technical Writer Job Category: Service Contract Act Time Type: Full time Minimum...in IT service management...in IT service management , with a focus on configuration management … more
- CACI International (Chantilly, VA)
- …in overseeing all phases of the project lifecycle and adheres to comparable IT Service Management ( ITSM ) framework best practices + Responsible for team ... Deputy Program Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type:… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …standards and best practices related to Information Management Operations and IT Service Management ( ITSM ) best practices. + Knowledge of handling and ... standards, procedures, and directives. + Oversee Information Assurance Vulnerability Management updates, ensuring all systems are tested, evaluated, deployed, and… more
- Leidos (Alexandria, VA)
- …effectively individually, with peers, and with outside support elements + Experience with IT Service Management ( ITSM ) products such as ServiceNow or Remedy. ... the XACTA system to update documentation in the Risk Management Framework (RMF) System Security Package (SSP), verify systems...and related configuration records in customer's XACTA system and Service Now or other CMDB tool + Develop, monitor,… more