- TekSynap (Arlington, VA)
- …and best practices related to Information Management Operations and with IT Service Management ( ITSM ) best practices. + Knowledge in handling and ... and written communication experience with the highest levels of management . + Must have knowledge in operating and maintaining...managing incidents and service requests for activities such as changes, problems, configurations,… more
- Leidos (Chantilly, VA)
- …with minimal training. + Working knowledge of Service Now or similar IT Service Management ( ITSM ) products. + Superior verbal and written communication ... to help resolve other ISP and application owner issues. + Support problem management to conduct root cause analysis of recurring issues. + Provide day-to-day… more
- IT Veterans (Alexandria, VA)
- …and Juniper Paragon Automation Suite + Experience integrating automation tools with IT Service Management ( ITSM ) platforms like ServiceNow and IP address ... of network infrastructure. + Integrate automation solutions with network APIs and management platforms. + Support the transition from manual network operations to… more
- CACI International (Sterling, VA)
- …in network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Network Incident Management Quality Assurance Lead Job Category: Information Technology...effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal IT service … more
- Leidos (Alexandria, VA)
- …Intelligence Community/DoD enterprise systems and networks + Familiarity with integrating with IT Service Management ( ITSM ) solutions such as ServiceNow + ... configuration, and deliver dashboards that provide actionable data for administrators, service owners, and decision makers. **Why Leidos?** + Leidos Life promotes… more
- Leidos (Alexandria, VA)
- …Intelligence Community/DoD enterprise systems and networks + Familiarity with integrating with IT Service Management ( ITSM ) solutions such as ServiceNow + ... and deliver dashboards that provide actionable data for administrators, service owners, and decision makers. **Primary Tasks:** + Develops, customizes,… more
- CACI International (Springfield, VA)
- …work experience + 5+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Knowledge Management Quality Assurance Analyst to join our IT service management team. The ideal candidate will ensure the quality, accuracy, and… more
- CACI International (Sterling, VA)
- …in network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Configuration Management Quality Assurance Lead Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
- CACI International (Sterling, VA)
- …equivalent experience + 5+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Change Management Quality Assurance Analyst Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Support the… more
- CACI International (Sterling, VA)
- …work experience + 10+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Network Capacity Management Quality Assurance Lead Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more