- BOOZ, ALLEN & HAMILTON, INC. (Reston, VA)
- Case Management Platform Backend Engineer Key Role: Architect and implement the backend foundation of our next-generation case management platform. Perform ... architects to design the backend infrastructure for a modern security case management solution, including data models, storage layers, met adata standards, and … more
- Cardinal Health (Richmond, VA)
- …+ Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's ... Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement… more
- Humana (Richmond, VA)
- …and Product Teams, Cloud Engineering, FinOps, Finance, Legal and Supply Management Services to ensure secure, efficient, and scalable cloud operations. This ... (GenAI) capabilities into Humana's Infrastructure Operations, blending traditional IT management with next-generation, AI-driven automation and predictive analytics. The… more
- Deloitte (Rosslyn, VA)
- …+ A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + ... and service owners (HR, IT, Customer, Field Service , Project Portfolio Management ) and their teams...years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life… more
- Koniag Government Services (Chantilly, VA)
- Koniag Management Solutions, LLC a Koniag Government Services company, is seeking a Mid-Level ServiceNow Developer to support KMS and our government customer. This ... accounts, paid holidays, three weeks paid time off, and more. Koniag Management Solutions (KMS) is seeking a motivated Mid-Level ServiceNow Developer join our… more
- Rubrik (Richmond, VA)
- …Product Management team to identify, prioritize, and define new service offerings (managed backup, DRaaS, cyber recovery, SaaS backup, ransomware readiness ... integration with customers' existing environments (hypervisors, storage, networking, identity, ticketing/ ITSM , SIEM, etc.). Service Industrialization & Partner… more
- CACI International (VA)
- …ITOM Discovery, CMDB, and Service Mapping capabilities. + A strong understanding of ITSM and ITIL. + A proven track record in ITSM technologies and ... ServiceNow ITOM Engineer in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS program… more
- CACI International (Sterling, VA)
- …knowledge across key tasks and high-impact assignments + Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user ... + Experience with JIRA Service Desk + Experience with Problem and Incident Management + Experience working with a large 365x24x7 on-call service desk team… more
- TekSynap (Arlington, VA)
- …requires a proactive leader with strong analytical, communication, and ITIL-aligned service management skills. **Responsibilities** + Monitor SLA compliance and ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- TekSynap (Arlington, VA)
- …degree (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong ... systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service & user training + Ticket management & escalation procedures… more