- Citigroup (New York, NY)
- …ITRS Geneos, Appdynamics or alternate APM/Monitoring tools + Knowledge/ experience of incident , Change and problem Management procedures + Knowledge of ... **Role / Position Overview** The Fixed Income Rates production management group provides direct support to a diverse set...the best for our clients. The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast… more
- Cardinal Health (Albany, NY)
- …principles + Experience in ITIL concepts including Application Build & Run, Incident Management , Change Management , CMDB in Service Now platform + Expert ... our supported technologies and applications. **Responsibilities** + The technical lead is responsible for designing, developing, implementing, and supporting… more
- Catholic Health Services (Melville, NY)
- …16,000 employees, six acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across the island. At Catholic ... was named Long Island's Top Workplace! Job Details The Epic Environment Team Lead is a critical leadership role responsible for coordinating and managing 21 Epic… more
- JPMorgan Chase (New York, NY)
- …innovation meets excellence in the Consumer and Community Banking - Banking and Wealth Management sector. As a Lead Software Engineer at JPMorgan Chase within ... on a Career Adventure with JPMorgan Chase as a Lead Software Engineer!** Are you ready to push the...the Consumer and Community Banking -Banking and Wealth Management , you are an integral part of an agile… more
- Lumen (Albany, NY)
- …digitally connect the world and shape the future. **The Role** The Senior Lead Operations Engineer is a seasoned technical expert responsible for managing and ... and ensures operational excellence in a 24x7 environment. Strong customer service , off-hours availability, and proficiency in internal tools and ticketing systems… more
- CVS Health (Albany, NY)
- …to ensure our systems remain stable and performant as we scale. The Lead Director of Observability Engineering is a critical leadership role within Solutions ... reliable, cost-effective platforms tailored to the needs of CVS Health. **Project Management :** Engage executives, department heads, and IT teams to plan, execute,… more
- Acosta Group (Vestal, NY)
- …professional appearance consistent with the requirements of the job. **RESPONSIBILITIES** * Management and maintenance of the equipment and supplies used for events ... upon area of the backroom. * When Supervisor is absent, communicate with store management about the upcoming events and the execution of past events in their store.… more
- PagerDuty (Albany, NY)
- …SVP of Product Management to set our strategic direction with peers leading Incident Management and AI & Automation product areas. To succeed, you'll inspire ... workplace. PagerDuty is looking for a **Director of Product Management , AIOps** , to lead the charge...Ensure AIOps integrates seamlessly with AI & Automation and Incident Management to drive customer outcomes. +… more
- SHI (Albany, NY)
- …+ 2+ years of experience working with incident and request management processes, including Service Level Agreements + Demonstrated experience in creating ... developing staff training plans to meet department goals. + Lead renewal discussions with customers and manage the renewal...of experience working with incident and request management processes, including Service Level Agreements +… more
- Target (Schenectady, NY)
- …by focusing on decreasing wait time, friendly guest interactions, quality of service ,resolution, driving loyalty and cleanliness standards. + Lead and ... management (listen, observe, recognize and coach) on critical Service and Engagement behaviors. + Quickly respond to anyconcerns...you everything you need to know to be a** ** Service and Engagement** **Team** ** Lead ** **er** **.**… more