- Rent the Runway (Arlington, TX)
- …operations. + Maintain accurate daily, weekly and monthly metrics to report to onsite management teams. + Document safety incident information in RTR's OSHA 300 ... single day by combining best in class technology, logistics, and customer service . Since our launch in 2009, we've developed proprietary technology, a one-of-a-kind… more
- CyrusOne (Fort Worth, TX)
- …our asset tracking processes, and systems + Reporting on Assets for customers and internal + Incident Management - Lead the local incident manage process ... in the resolution of day to day issues + Lead and direct facility tours for new customer deals...pressure and manage multiple concurrent priorities + Excellent time management skills + Strong customer service skills… more
- Insight Global (Frisco, TX)
- …and remediate risks, drive platform configurations, and improve alerting and incident response workflows. Key Responsibilities: * Lead remediation efforts ... Engineer (4-7 years of experience) to support SaaS security posture management and remediation efforts. This role will collaborate closely with Cybersecurity… more
- Insight Global (Dallas, TX)
- …testing, and vulnerability scans to proactively identify and address security weaknesses. * Incident Response: Lead incident response efforts to promptly ... analyze, and mitigate security incidents and breaches. Develop and maintain incident response plans and procedures. * Security Operations: Monitor security logs… more
- Truist (Dallas, TX)
- …teams to ensure monitoring capabilities support customer experience, regulatory reporting, and incident management . Serve as the Bank's SME on observability, ... knowledge of regulatory and compliance requirements related to operational resilience, incident management , and monitoring. **Soft Skills & Collaboration:**… more
- American Airlines (Dallas, TX)
- …and optimize ITIL best practices for incident , problem, change, and asset management + Enhance IT service management frameworks to ensure efficiency ... at the Credit Union is responsible for leading the organization's IT service management , application support, and enterprise information security functions. This… more
- Confluent (Austin, TX)
- …production systems. + Operational expertise: SLOs, SLIs, error budgets, on-call leadership, incident management . + Strong collaboration skills to drive alignment ... Lead technical design reviews, security architecture reviews, and incident postmortems for platform-level incidents. + Mentor engineers across multiple… more
- AireSpring (Dallas, TX)
- …hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. + ... Implement and continuously optimize ITIL-based processes ( incident , change, asset, and configuration management ). Infrastructure...IT operations, with at least 3 years in a management or team lead role. + Expertise… more
- Citigroup (Irving, TX)
- …AWS/GCP infrastructure and services to ensure availability, performance and reliability. + Lead Incident management , including triage, impact assessment and ... such as AWS and GCP. This role supports day-to-day operations including incident response monitoring access management provisioning and troubleshooting of cloud… more
- TISTA Science and Technology (Austin, TX)
- …provide patching support, work with ServiceNow, and oversee provisioning, configuration management , and system monitoring on Linux systems and servers. You'll also ... and procedures. + Works with ServiceNow (SNOW) and the Service Desk Manager automated tool, to assign and work... Desk Manager automated tool, to assign and work incident tickets and after hour patching scheduling and application,… more