- General Motors (Austin, TX)
- …- to deliver seamless solutions to our customers, including fleet management , energy optimization, transportation logistics, safety systems, and more. To fulfill ... journey toward a better future. From engineering to product management and operations, GM is looking for people who...to identify, measure and monitor availability, latency and overall service health. + Participate in on-call engineering duty to… more
- PNC (Dallas, TX)
- …workflows, loan servicing operations, and system configuration. Proven ability to lead cross-functional support teams, manage incident resolution, and coordinate ... downtime and maintaining compliance. * Should be able to lead an Application Development team and also work on...best practices. * Other core competencies listed below o Incident and problem management (ITIL framework) o… more
- Verint Systems, Inc. (Austin, TX)
- …+ Lead the execution and evolution of the Problem Management practice across Cloud Operations + Identify recurring and pervasive issues through ... within Verint's Cloud Operations team, you will be a key driver of service reliability and continuous improvement. This role is central to identifying, analyzing,… more
- Palo Alto Networks (Plano, TX)
- …in business development discussions to underline the value of services offered + Lead Post- Incident Reviews (PIRs) to identify root causes, document lessons ... support, with at least 3 years experience in a management OR lead role in a high-touch...management skills, focusing on customer advocacy and improving service response and resolution timelines Technical Expertise and Problem… more
- Sunstates Security (Mansfield, TX)
- …such as ISO 27001, SOC 2, HIPAA, GDPR, and Sunstates-specific policies * Lead regular risk assessments, vulnerability audits, and incident investigations with ... + Referral Bonuses + Employee of the Month Award + Education Reimbursement + Service Awards + Employee Involvement Initiatives + Management Mentoring and Support… more
- Insight Global (Austin, TX)
- …contact for building emergencies, business continuity related to facilities, and incident resolution. * Lead workplace safety programs, including emergency ... safe, efficient, and compliant operations. This role blends traditional facilities management with a strategic focus on employee experience, ambience, and cultural… more
- SHI (Austin, TX)
- …+ Document work and contribute to a global knowledge base, ensuring effective incident management . + Design and validate technical solutions, supporting network ... and configure diverse platform infrastructures, applications, and collaboration tools. + Lead IT and service improvement projects, collaborating with internal… more
- United Cooperative Services (Cleburne, TX)
- United Cooperative Service has an open position for an Internet Services Network Operations Center (NOC) Network Analyst in the Cleburne Internet Services ... position focuses on monitoring, analyzing, performing triage and resolution of service impairment and other events impacting commercial and network-wide internet … more
- EMCOR Group (Sunnyvale, TX)
- …for the purpose of discovering at-risk work practices and unsafe conditions that could lead to an Incident , Near-miss or violation of the Company or Project ... customer service and interpersonal skills + Scheduling and time management skills + Strategic, analytical, and multi-tasking skills **LANGUAGE SKILLS** Must have… more
- 3M (Austin, TX)
- …Impact You Will Make in this Role:** The Detection Engineering Manager will lead a team of skilled engineers responsible for designing, developing, and maintaining ... engineering strategy aligned with business risk and organizational goals. + Lead initiatives to automate detection engineering workflows and improve team efficiency.… more