- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead ...or related roles + Good working knowledge of the Service Management workflows and ITSM processes +… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- An Incident Response Lead provides exceptional, personalized customer service , ensuring that clients receive an elevated, premium support experience. This ... standard of care. In addition to supporting as a Digital Escort Operator, an Incident Response Lead would also be responsible for the following job… more
- CACI International (Sterling, VA)
- … management processes. The ideal candidate will work closely with the QA Lead to ensure network incident management practices align with ITIL standards ... Network Incident Management Quality Assurance Analyst Job...(eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes +… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- … function is to manage incidents to resolution in a 24/7/365 environment using the incident management processes. 2. Lead the resolution of high priority and ... services across the globe. **Your future duties and responsibilities:** In this incident management function, manage incidents to resolution in a 24/7/365… more
- Amazon (Herndon, VA)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... of AWS including Support Engineering, Enterprise Support and the Service Teams to find a path to green for...looking for a leader with a strong background in Incident Management and customer ownership to be… more
- Palo Alto Networks (Arlington, VA)
- …our customers' success and in scaling a profitable business. The individual will lead our North America incident response team in providing world-class reactive ... to develop and execute strategy for the Unit 42 Incident Response (IR) practice + Lead the...more secure digital world by providing the highest quality incident response, threat intelligence, and cyber risk management… more
- Meta (Richmond, VA)
- …experience in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Detection and/or response tool development. 24. ... Engineer, Incident Response Responsibilities: 1. Conduct security investigations and lead security incident response in a cross-functional environment and… more
- Innovative Management & Technology Services (Reston, VA)
- …coordination, and analytical skills, along with a solid understanding of IT service management practices. Responsibilities: * Manage relationships with end users ... Clearance Position Summary: We are seeking an experienced Senior Incident Coordinator to lead the resolution and...clearance (required). * 8+ years of experience in IT incident management , operations, or related field. *… more
- Axxum Technologies (Mclean, VA)
- …service desk ticketing system, telephone, and email communications + Support the service desk shift lead in operational activities Interact with the ... Senior Incident Response Analyst Responsibilities : + Provide effective...government Program Manager for the service desk regarding operational issues + Ensure timely and… more
- Amazon (Arlington, VA)
- …accessibility, and trust. The DSTP team is looking for a passionate Security and Privacy Incident Response Engineer who can lead the response to privacy and data ... think like both an attacker and defender, while working through the entire incident response lifecycle. You'll be working in a global team environment where clear… more
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