- CACI International (Chantilly, VA)
- …Systems Engineering tools + Relevant work experience and leadership in PM/SIAM/IT Service Management commercial environment Lead /managed IT infrastructure ... Service Integration and Management (SIAM) Operations Lead Job Category:...for the customer + Support the SIAM processes including Incident , Problem, Change, Event, Configuration, Knowledge, Request Fulfillment, and… more
- Truist (Richmond, VA)
- …teams to ensure monitoring capabilities support customer experience, regulatory reporting, and incident management . Serve as the Bank's SME on observability, ... knowledge of regulatory and compliance requirements related to operational resilience, incident management , and monitoring. **Soft Skills & Collaboration:**… more
- Fannie Mae (Reston, VA)
- …Excellence* Utilize observability platforms (eg, CloudWatch, Splunk, Dynatrace, OpenTelemetry) to lead incident triage, root cause analysis, and continuous ... resilience. *Required Experience* * 4 years of experience in hands-on incident management in 24x7 production environments, including on-call responsibilities.… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …solutions in on-premises, cloud, or hybrid environments. . Monitoring & Incident Management : | Ensure 24/7 infrastructure monitoring, performance optimization, ... activity and actor(s) in question. Position Description: IT Infrastructure Management Technical Lead - We are seeking...Process & Operations: * Experience with ITIL practices and service management . * Strong understanding of backup… more
- Philips (Norfolk, VA)
- Zone Service Lead The Zone Service ...Pathology solution the customer gets a smooth transition to service and world class incident management ... IT service business. + Your skills include strong project management skills, with the ability to manage multiple initiatives and priorities simultaneously.… more
- SMX (Fort Belvoir, VA)
- …and procedures for interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions and approvals ... Service Desk Lead (4286) (Ft. Belvoir,...customer onboarding/offboarding tracking and provisioning/permission assignments + Provide account management support + Process all IT SM tickets to… more
- Leidos (Alexandria, VA)
- **Description** **POSITION SUMMARY:** Through the J6 Penetration Handling, Incident , System Health (PHISH) support services task order on the GSM-O contract, we ... position provides technical leadership to the J6 Security Operations Center (SOC) lead and staff. Beyond advising and guiding technical matters, this position is… more
- USAA (Chesapeake, VA)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...us special and impactful. **The Opportunity** As a dedicated Lead , Business Analyst Authentication MIAM Business Applications, you will… more
- Bank of America (Richmond, VA)
- …grow, and make an impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with designing, implementing and ... managing next generation Service Management policies, processes and solutions. Our...+ Experience with ITIL Operations Application design and implementation ( incident , problem, change, service request, etc.) +… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer- oriented **Task Order Lead ** to join our team in **Herndon, VA** . This position requires occasion travel to ... McLean, VA based on customer needs. Lead a team of Cyber Operations experts and help...changes to improve the efficiency and effectiveness of the Incident Response program. + Develop, maintain, and ensure coverage… more