- System One (Arlington, VA)
- …responsibility for the ITSMS process handling on the Service Desk to include incident , request, problem, event, and risk management . + Manage all Service ... Job Title: Service Desk Tower Lead Location: Arlington,...supervisors, trainers, quality manager, and workflow. + Ensure Queue management practices are followed and enhanced + Responsible for… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information... Service Desk + Experience with Problem and Incident Management + Experience leading a large ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …to identify and mitigate security threats, connectivity issues, and misconfigurations. + Lead or support incident response efforts during security breaches, ... Lead Network Engineer- Palo Alto Firewalls Job Description...not required. + Policy-Based Forwarding (PBF) and Quality of Service (QoS) for optimized traffic management . +… more
- CACI International (Chantilly, VA)
- … delivery, infrastructure management and proactive problem and incident management . + Works with the Service Providers, retained IT, and management ... Service Performance Management Analyst Job Category:...This includes active analysis of the traditional ITSM Event, Incident , Request, Problem, Knowledge, Change, Configuration, and Release processes.… more
- TekSynap (Springfield, VA)
- … incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating ... network infrastructure, server infrastructure, network security, telecommunications systems and service desk. Responsible for managing and setting priorities for the… more
- Chenega Corporation (Springfield, VA)
- …tools for data discovery and CI tracking + Work closely with IT service management , change management , and incident management teams to ensure the ... and their configurations are accurately recorded, managed, and maintained to support IT service management processes. + Develop and maintain the CMDB, ensuring… more
- CoStar Realty Information, Inc. (Arlington, VA)
- … processes to ensure compliance requirements are met. ** Incident and Access Management ** + Manage service requests and incidents through **JIRA** , focusing ... Lead Business Systems Compliance Analyst Job Description **About...on user provisioning, deprovisioning, and compliance-related issues. + Support incident resolution related to security roles, user profiles, and… more
- CVS Health (Richmond, VA)
- …root causes, and effective workarounds to minimize service impact. **Reactive Problem Management :** + Join forces with major incident management in Root ... and every day. **Position Summary** **Role Description:** The IT Service Management (ITSM) group is seeking a... Management - Join forces with major incident function to:** + You will lead … more
- Lumen (Richmond, VA)
- …world and shape the future. **The Role** Lumen Technologies is seeking a Lead Information Security Engineer who can help design, engineer, build, deploy, and support ... in a cloud environment, for cyber threats and alert incident response. + Collaborate with other Lumen organizations and...Automation of work functions and capabilities + Assist with management of vendors for meeting Lumen needs and improving… more
- RELX INC (Alexandria, VA)
- …reliability and performance of Elsevier's product portfolio, including systems design, incident management , disaster recovery, lifecycle management products, ... our ground breaking suite of products? About the role, as a Systems Engineering Lead ( Lead Ops Engineer), you'll be critical in delivering shared solutions for… more