• Director, Product Intelligence & Insights

    PagerDuty (Austin, TX)
    … Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential… more
    PagerDuty (08/08/25)
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  • Data Operations (Multiple Positions…

    JPMorgan Chase (Plano, TX)
    …and deploying machine learning models and data visualizations; financial client service analysis and payment processing operations ; leading the development ... and timeliness within data for transformation and optimization, enabling Operations Management to execute their strategic objectives while ensuring compliance… more
    JPMorgan Chase (08/08/25)
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  • Training Manager, Inflight Training…

    American Airlines (Dallas, TX)
    …+ Performs any other duties or special projects as assigned by Senior Manager, Training Operations of Flight Service + Ability to work hours outside of the ... instructors while in the classroom. **What you'll do** + Oversees the daily operations and success of the Initial Flight Attendant classes + Supervises a staff… more
    American Airlines (08/08/25)
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  • Quality Assurance Analyst

    Pearl Interactive Network (El Paso, TX)
    …+ **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + Interact with program ... assurance or a similar role, with a focus on monitoring customer service operations and performance. + Strong analytical skills with the ability to identify… more
    Pearl Interactive Network (07/22/25)
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  • Service Delivery Manager

    SHI (Austin, TX)
    …progress and coach the team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations , ensuring high-quality ... you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service more
    SHI (06/28/25)
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  • IT Governance Analyst (ITSM)

    Toyota (Plano, TX)
    …field. + 5+ years of ITSM experience, with 3+ years managing ITIL-aligned service operations in financial services. + Deep knowledge of financial regulatory ... team is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services environment. The IT Governance… more
    Toyota (06/19/25)
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  • Manager, Customer Care Quality

    Saia, Inc (Grand Prairie, TX)
    …it's exactly what _going further_ is all about. **Position Summary** Manages customer service operations within a geographic region. Ensures high levels of ... service goals. **Major Tasks and Responsibilities** + Supervises customer service operations within multiple terminals, including coaching customer … more
    Saia, Inc (05/19/25)
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  • Downstream Site Service Representative…

    Halliburton (Houston, TX)
    …Port Arthur, Texas Job Details Requisition Number:201625 Experience Level:Entry-Level Job Family: Operations Product Service Line:Multi-Chem Full Time / Part ... Downstream Site Service Representative (Port Arthur, Texas) Date: Aug 7,...allow a buyer to evaluate your contribution to the operations and future role within the organization. For more… more
    Halliburton (08/08/25)
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  • Field Operations Team Lead

    Stryker (El Paso, TX)
    …up to 50% of Branch's inventory assets. + Meet established metrics for operations (ie turns, service levels) + Compile and inspect incoming/outgoing ... in order to expedite or trace deliveries + Investigate customer complaints/track service levels and problem solve any discrepancies + Utilize processes and tools… more
    Stryker (07/28/25)
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  • Senior Fraud and Risk Analyst

    Intuit (Plano, TX)
    …productivity assumptions into **staffing plans** and schedules for support teams, customer service , or operations staff. + Partner with **Workforce Scheduling, ... Planning Analyst** to help drive the operational efficiency and service excellence of our customer-facing and internal teams. In...role sits at the intersection of analytics, planning, and operations , making it ideal for someone who enjoys working… more
    Intuit (08/09/25)
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