- Leidos (Chantilly, VA)
- …diploma or equivalent. + Minimum of 5 years of relevant experience in customer service , technical support, or service operations . + Strong problem-solving ... service metrics. + Prior leadership experience in a customer service or operations team setting. EC-DAS **Original Posting:** June 9, 2025 For US Positions:… more
- PagerDuty (Richmond, VA)
- … Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential… more
- Chenega Corporation (Arlington, VA)
- …We are seeking experienced **Residential Security Officers** knowledgeable in Residential Protective Service Operations (PSD) to join the team in the DMV ... for all assigned duties in support of all on site security operations . + Will coordinate with cross-functional teams to ensure all schedule deconflictions… more
- Cardinal Health (Richmond, VA)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer ... business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- M. C. Dean (Vienna, VA)
- …problems/ inefficiencies. + Responsible for establishing O&M management with continuity of operations that ensures continuation of service and operations ... The Program Manager will manage all aspects of the operations and maintenance of a large O&M facility, including...capability to receive, classify, issue, correspond, and respond to service calls 24/7/365 in coordination with Work Control during… more
- PagerDuty (Richmond, VA)
- … Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly...ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog). As… more
- PagerDuty (Richmond, VA)
- … Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential… more
- KBR (Chantilly, VA)
- …+ Knowledge of developing satellite and other space-based technologies supporting Joint multi- service operations + Knowledge of Operations Research/Systems ... + Knowledge of developing satellite and other space-based technologies supporting Joint multi- service operations + Knowledge of Operations Research/Systems… more
- Leidos (Chantilly, VA)
- …customer satisfaction. + Experience supporting change management initiatives related to service operations or customer experience improvements. EC-DAS **Original ... experience contributing to or following Standard Operating Procedures (SOPs) for service or support operations . + Ability to write or contribute to service … more
- Microsoft Corporation (Reston, VA)
- …cloud services, distributed systems, or operating systems + Experience with improving service operations or engineering fundamentals. + Experience building and ... looking globally at incidences and providing broad resolutions. + Maintains operations of live service as issues arise on a rotational, on-call basis. +… more