- Under Armour, Inc. (Richmond, VA)
- …**Purpose of Role** The Customer Service Systems Operations Analyst ... Customer Service Systems Ops Analyst **Customer Service ...Service Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize… more
- Aerotek (Chesapeake, VA)
- …preventive maintenance tasks. + Handle service trouble calls and conduct field service operations . + Work on-call shifts that may extend into evenings and ... and construction. + Ability to perform preventive maintenance and field service . **Additional Skills & Qualifications** + Journeyman or Master License preferred… more
- Pegasystems (Dulles, VA)
- …of ownership, accountability, and a collaborative spirit. * Manage the day-to-day technical operations and service reliability process with focus on cloud ... Senior Manager, Cloud Operations , FedRAMP Job Category: Engineering & Cloud Location:...responsible for the reliability and availability of Pegasystems cloud service offerings. We operate as a global follow the… more
- NANA Regional Corporation (Alexandria, VA)
- …team of outstanding professionals, apply today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk, providing support for ... Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + 3+ years of experience… more
- ManTech (Herndon, VA)
- …but are not limited to:** + Maintain high performance levels for service desk operations , processes, and implementing improvement activities wherever necessary ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in...providing Tier 0 - 2 (and select Tier 3) operations support. Additionally in this role you will work… more
- COLSA Corporation (Quantico, VA)
- …Russian, and Arabic for cultural analysis, translation, and support to influence operations Transitioning Service Members Encouraged to Apply! We proudly support ... Whether you're a transitioning service member with IO experience looking to stay...civilian professional with a background in intelligence or influence operations -this is your chance to join COLSA's team supporting… more
- ManTech (Herndon, VA)
- …but are not limited to:** + Maintaining high performance levels for service desk operations , processes, and implementing improvement activities wherever ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in...providing Tier 0 - 2 (and select Tier 3) operations support. This role also works closely with staff… more
- Amazon (Arlington, VA)
- …has already brought to consumers including broad selection, low pricing, and great customer service . WW Amazon Business Operations is building the operations ... for a Principal, Product Manager role to lead AB Operations specific workstreams across Complex Delivery Locations and Commercial...between customer feedback and the alignment within the AB Operations team and WW Operations and Tech… more
- CACI International (Ashburn, VA)
- …will interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed ... error logs, & capture user reports. + Responsible for operations support metrics and Portfolio service desk ticket queues. + Interact with Portfolio Owner, … more
- Microsoft Corporation (Dulles, VA)
- …agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I + Coordinate closely ... Microsoft's Cloud Operations & Innovation (CO+I) is the engine that...As a CO+I **Data Center Program Manager - Business Operations ** , you will perform a key role in… more