- ManTech (Herndon, VA)
- …service desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services Operations Manager** to join...and others to maintain focus on key requirements and support and service delivery opportunities and issues… more
- Quality Technology Services, LLC (Ashburn, VA)
- The ** Operations Service Center Facilities Support Engineer I (FSE)** will be primarily responsible for all facilities' major incident management, monitoring ... a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support , change control, procedural compliance and review, and assisting...responsibilities will be assigned by management as needed. The Operations Service Center is a 7 x… more
- CARMAX (West Point, VA)
- …for customer and associate experience + Interviews, hires, trains, and promotes associates to support Service Operations and company growth + Serves as ... The Operations Manager (OM) is responsible for all aspects of the Service Operations Department at one or more assigned locations. As a senior manager the OM… more
- Kaeser Compressors, Inc. (Fredericksburg, VA)
- …but not limited to: + Updating customer contact information received by Service Operations in C4C database. + Support C4C data gathering on accounts we work ... 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We… more
- The Cigna Group (Mclean, VA)
- …multi-product and benefit options for dual systems, platforms, funding types. + Provide support for designated Client Service Operations Lead team on ... or at least 3 years of related experience. + Previous sales operations , service , sales support skills and working knowledge/experience **strongly preferred**… more
- Amazon (Herndon, VA)
- …software applications for global engineering teams to help establish and improve end-to-end service support operations . Analyzing and pinpointing data trends ... to view the customers resources. Providing advanced, proactive recommendation and engineering support throughout all phases of web service implementation for key… more
- Datavant (Richmond, VA)
- …in Microsoft office (including Word and Excel) **You will:** + Monitor Daily Customer Service operations : + Direct and support team members by answering ... Train new hires in all aspects of the Customer Service responsibilities. + Maintain and update any training materials....maintaining a high level of professionalism and excellent customer service skills. + Provide backup on any Customer … more
- ManTech (Herndon, VA)
- …service desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following ... Services Help Desk Lead** oversees the help desk operations and support under the task order,...not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary +… more
- ManTech (Herndon, VA)
- …in service desk or program management. + 4+ years of leadership experience in service desk support and operations . + One of the following certifications ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager** to join our team in **Washington, DC.** This is a hybrid… more
- Bank of America (Richmond, VA)
- …and balances. + Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external ... Operations Analyst - 3rd Shift- Sanctions Screening Center...and as such affirms in policy and practice to support and promote the concept of equal employment opportunity,… more
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