• Deputy Program Manager

    TekSynap (Arlington, VA)
    …resolution of incidents, service requests, and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket ... status reports and monthly In-Progress Reviews (IPRs) for the COR. + Support the development, maintenance, and updating of Standard Operating Procedures (SOPs), Work… more
    TekSynap (04/17/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    …Help Desk tickets and prioritize them per customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable ... indicate there are problems or are not operational. * Support Data Transfer operations by maintaining data...with the user. * Demonstrated experience with providing customer service for systems that reside in a secure environment.… more
    CACI International (07/04/25)
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  • VTC Administrator

    TekSynap (Richmond, VA)
    …coordination with the lead. + Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, ... + Assist the lead in providing over-the-shoulder or remote training on VTC operations , including scheduling, monitoring, and troubleshooting. + Support the lead… more
    TekSynap (06/27/25)
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  • Program Manager

    TekSynap (Arlington, VA)
    …assurance (QA) programs, and continuous improvement initiatives. + Provide oversight for service desk operations , ensuring 24x7x365 coverage for critical and ... requests, and problem resolution with internal and external support teams. + Monitor service desk metrics,...accepted standards and best practices related to Information Management operations , and with ITSM best practices. + Certifications: +… more
    TekSynap (04/17/25)
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  • Regional Site Lead

    CACI International (Chantilly, VA)
    …and seamless implementation. + Collaborate with other program leads and other Service Providers to ensure integrated operations and advance strategic ... needs and support organizational change initiatives to improve and maintain operations . + Work with Program support functions to manage cross-functional… more
    CACI International (06/13/25)
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  • Senior Executive Director

    Sunrise Senior Living (Mclean, VA)
    …residents and their families. + Ensures implementation and maintenance of a family support program. + Ensures Family Service Meetings happen regularly and ... Sr. ED will travel to the various communities to support the regional operational needs, build strategic working relationships...of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of… more
    Sunrise Senior Living (07/14/25)
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  • Functional Analyst (Resource Management)

    DMS International (Virginia Beach, VA)
    …with senior specialists on more complex problems. + Possess a knowledge of customer support and service principles and methods. + Possess a working knowledge of ... Analyst (Information Management). The Functional Analyst will provide IT technical support in the resource management area to the Information Management (IM)… more
    DMS International (07/05/25)
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  • Task Order Deputy Manager

    TekSynap (Ashburn, VA)
    …in support of a government customer to join our team to provide Security Operations Support (SOC) Services to a government agency whose mission is to protect ... the development and maintenance of a formalized training program. Provide documentation support (eg, Concept of Operations , metrics, technical writing, etc.) as… more
    TekSynap (06/03/25)
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  • Remote Bilingual Healthcare Call Center Associate

    Conduent (VA)
    …individuality is noticed and valued every day. **Remote Bilingual Healthcare Customer Service Representative ** **Must be fluent in English & Spanish.** ... dental benefits start from the date of hire!** **About the Remote Healthcare Customer Service Representative role:** **Would you enjoy being part of a team that… more
    Conduent (07/09/25)
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  • Executive Director

    Sunrise Senior Living (Arlington, VA)
    …residents and their families. + Ensure implementation and maintenance of a family support program. + Ensure Family Service Meetings are happening regularly ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...direction and structure for the team in order to support their success. + Manage the talent selection process… more
    Sunrise Senior Living (06/18/25)
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