- Transdev (Herndon, VA)
- …+ Oversees all Operations functions and provides daily management of Fixed Route service . + Supervises and manages daily operations of fixed route service ... predictable, and punctual attendance required. + Train and assist dispatch and operations staff in resuming service levels according to contract specifications… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- Provide on-site Tier 2.5 support . This includes planning and delivery of customer support services including installation, troubleshooting, user assistance, and ... troubleshooting, and maintaining hardware and software, * Performing backup and recovery operations * Consulting with users to identify needs and requirements *… more
- TekSynap (Fort Belvoir, VA)
- …VPWS, TE, CSC), Multicast (MSDP, PIM-SM, PIM-SSM, Multicast VPN, Quality of Service , VPN Routing and Forwarding and Stateless Firewall Filters. + Develop required ... and unclassified DISN Services to ensure proper connectivity and operations between the DLA WAN, the DLA's NOC, and...VPN architecture be able to provide tier II/III troubleshooting support + Support the design and implementation… more
- CACI International (Springfield, VA)
- …down documentation, monitoring chat rooms, and communicating potential impacts to service operations * Leverages Enterprise Management tools and analytics ... external agencies/customers, and field units * Provides Situational Awareness support to the Customer, to include reviewing maintenance activities,...other IT Service Management (ITSM) Systems, ITIL Service Operations , ITIL Service … more
- CACI International (Springfield, VA)
- …down documentation, monitoring chat rooms, and communicating potential impacts to service operations * Leverages Enterprise Management tools and analytics ... of ServiceNow, Windows Desktops, other IT Service Management (ITSM) Systems, ITIL Service Operations , and ITIL Service Operations Analysis *… more
- Service Source (Alexandria, VA)
- …ensure the MEP systems are operational over 99.9% of the time in support of tenant activities. This involves assisting in the planning, coordinating, and directing ... of day-to-day operations related to the MEP building systems. It also...work permit and utility outage requests and approvals in support of the Preventative Maintenance schedule. + Requires personal… more
- Live Nation (Richmond, VA)
- Job Summary: Job Summary: Venue IT Support Representative THE JOB As a Venue IT Support Representative , you can expect to gain real-world experience and ... venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures. +… more
- TekSynap (Falls Church, VA)
- …The IEPM supports the sustained delivery of a comprehensive full-spectrum exercise support service in compliance with Homeland Security Exercise and Evaluation ... The IEPM is responsible for leading and supervising discussion- and operations -based exercise design, development, conduct, evaluation, and improvement planning and… more
- TekSynap (Arlington, VA)
- …resolution of incidents, service requests, and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket ... status reports and monthly In-Progress Reviews (IPRs) for the COR. + Support the development, maintenance, and updating of Standard Operating Procedures (SOPs), Work… more
- TruGreen (Sterling, VA)
- …office functions to monitor and maintain standards and efficiencies in telephone service , administrative support , and accounts receivable. + Ensures compliance ... and guidelines. + Meet performance requirements while working in both field service and sales representative capacities during training. + Relocates to… more