- CACI International (Sterling, VA)
- …: We are seeking an experienced and detail-oriented Network Capacity Management Quality Assurance Lead to join our team . The lead will be responsible ... and KPIs + Establish goals and objectives for the team (s), running day-to-day operations for the assigned...services and Configuration Items (CIs) are effectively assessed + Lead a team of Capacity Management Process… more
- Leidos (Arlington, VA)
- …Resource Advisor's (URA). **Primary Responsibilities:** + Lead and supervise a team responsible for the management, operations , and maintenance of over 1,800 ... Leidos has a career opportunity for a Mobility Communications Lead in support of the Air Force National Capital...and alternate sites. The major support areas are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E). The… more
- Amazon (Arlington, VA)
- …own managing the different interfaces between customer feedback and the alignment within the AB Operations team and WW Operations and Tech partners to drive ... consumers including broad selection, low pricing, and great customer service . WW Amazon Business Operations is building... team To support AB's mission, the AB Operations team owns end to end customer… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Defense (DoD) customer environment and effective integration with a government multi-contractor team . The skilled Tier II Helpdesk Lead /Central Area Business ... expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to...service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the highest… more
- Capital One (Richmond, VA)
- …towards continuous improvement and operational excellence + Lead and manage a team of new and experienced operations leaders and associates across multiple ... File & Transaction Monitoring - Hybrid Are you an Operations leader with a passion for people?...and regulatory requirements are met + Proven ability to lead , inspire and empower large operations teams… more
- CACI International (Springfield, VA)
- …leadership experience serving as a chief architect, chief engineer, functional manager or team lead for a minimum of 10 years. * Demonstrated experience ... Lead Network Engineer Job Category: Information Technology Time...engineering expertise and guidance for the design, development, implementation, operations and sustainment of transport services that enhance overall… more
- Mass Markets (VA)
- …and implement process enhancements to improve efficiency and service quality. + Lead and mentor a team of managers, supervisors, and call center agents ... our organization. The ideal candidate will be a results-driven leader with extensive experience inBPO operations management,...monitor key performance indicators (KPIs) to track and improve service delivery. + Oversee the daily operations … more
- CACI International (Norfolk, VA)
- …management certification **Additional Information:** This position offers an opportunity to lead operations for critical Navy maintenance systems. The ideal ... of DoD operational requirements + Experience managing legacy system operations + Understanding of modern IT service ...planning skills The role requires someone who can: + Lead operations teams + Manage complex IT… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk operations and...management. + 4+ years of hands-on leadership experience in service desk support and operations . + One… more
- The Hertz Corporation (Richmond, VA)
- …on the back-of-the-house processes, vehicle care and management, and maximizing efficiencies as a leader on the Vehicle Operations team . The Manager directs ... and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team...We're Looking For:** + 1-3 years' experience in Customer Service or Operations ; Car Rental, Hospitality or… more