- Amazon (New York, NY)
- …turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you ... contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of… more
- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... governance of Incident Management, Change Management, Problem Management, and Release Management. Partner with IT teams and stakeholders to develop a feedback loop… more
- Scholastic (Getzville, NY)
- …high level revenue-building activities of Book Fairs with appropriate event partner for follow up. + Maintain accurate and up-to-date sales/services records ... customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer experiences by… more
- IBM (New York, NY)
- …* * Developing and continually enhancing a deep understanding of Hakkōda's service and solution offerings and the underlying technology solutions and platforms in ... * Establishing and maintaining a strong working knowledge of key partner software product features, differentiating capabilities, and Hakkōda points-of-view on their… more
- Wolters Kluwer (Albany, NY)
- …including Digital Experience Group (Dxg), Development, Legal, Operations, Marketing, Sales, and Service Excellence. This role plays a critical part in fostering a ... the innovation strategy across the Tax & Accounting (TAA) Professional segment. Partner with the Segment Leader and Product Management to prioritize high-impact,… more
- Wolters Kluwer (Albany, NY)
- …territory made up of a specific geography of states within the US + Partner with the Managed Services Team and the territory Account Manager to ensure customer ... retention/success. + Partner with the Managed Services Account Executive Team Lead...+ Work closely with the assigned Account Manager, Customer Service and Billing to solve billing/ service issues… more
- Kyndryl (New York, NY)
- …strategies that align with business transformation goals. This role operates across service lines and geographies, with a focus on HR technology, talent lifecycle ... are hired to work at a client, customer, or partner location, you may be required to show proof...and talent lifecycle processes + Ability to work across service lines and manage complex, matrixed relationships Preferred Qualifications… more
- Highmark Health (Buffalo, NY)
- …required by state regulators, (e) certain quality measures related to group and partner plan contractual performance guarantees / service level agreements, and ... required by state regulators, (e) certain quality measures related to group and partner plan contractual performance guarantees / service level agreements, and… more
- Burlington (Selden, NY)
- …be a mentor, role model, and coach for your team members, as well as a partner to associates in other branches of the organization. You will lead your team by ... example, demonstrating how to deliver excellent customer service with a high degree of professionalism and provide a world-class shopping experience to customers.… more
- EAB (New York, NY)
- …institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and ... they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always...and floating holidays + Daytime leave policy for community service and flextime for fitness activities (up to 10… more