- Amazon (Herndon, VA)
- …product and reports on support performance metrics to measure support success, service performance and drive customer facing platform improvements. Acts as a liaison ... between service development team and support engineering team, communicating customer feedback through tech sync meetings for product and service improvement.… more
- Mass Markets (VA)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... strategic decisions and maintain a competitive edge. + Cross-Functional Collaboration Partner with marketing, operations, product, and finance teams to align sales… more
- Oracle (Richmond, VA)
- **Job Description** This role will partner , influence and support project and leadership teams in strategy development and execution by providing subject matter ... is a must. + Management of large and complex service solution in a large enterprise or service... service solution in a large enterprise or service provider. + Excellent written and verbal communication skills,… more
- Oracle (Richmond, VA)
- …under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and ... customer support (as available). US Veteran transitioning from active service or Military Spouse new to corporate experience preferred...and security and access controls. We work with many partner teams in OCI to ensure our networking is… more
- CoreSite (Reston, VA)
- …data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative ... processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to...within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing… more
- Mass Markets (VA)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... to enhance operational efficiency and performance. + Cross-Functional Collaboration Partner with marketing, product, finance, and customer success teams to… more
- Oracle (Richmond, VA)
- …systems and improve the lives and healthcare experience for active duty service members, veterans, and their care teams. Responsibilities + Support manual testing ... Design and write manual front-end test scripts for multiple service line workflows and solutions to validate design and...system and integrated testing based on project scope, and partner with project stakeholders to identify and implement optimal… more
- Masego (Springfield, VA)
- …an award-winning small business that specializes in GEOINT services. As a Service -Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard ... doctrine and other military GEOINT support + Knowledge of Joint/IC/ Service GEOINT activities, GEOINT doctrine, and NSG and ASG...of the DITEB + Knowledge of NSG and ASG partner /sharing agreements + Knowledge of NGC's GEOINT Learning Program… more
- Sedgwick (Richmond, VA)
- …rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to both learn ... to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service … more
- AECOM (Arlington, VA)
- …Assist internal and external customers; communicate effectively with customers during service calls; and ensure customer satisfaction with work performed. + Perform ... Microsoft Office Suite, and various computer programs. + Strong customer service , issues resolution skills and ability for developing and making presentations.… more