- Amazon (Arlington, VA)
- …a reputation for excellence with recent examples of being named #1 in customer service , #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is ... of operational performance to customer * Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning * Makes recommendations on how… more
- Battelle Memorial Institute (Norfolk, VA)
- …at multiple levels and in multiple locations + Identify and document program/ service needs and evaluation data + Develop needs-based programming to service ... maintain, and report activity of peer counseling networks for supported unit's Service members and family member spouses + Report activity using specified reporting… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …and resolution for edge-related outages and performance degradations. o Vendor & Partner Management: Coordinate with external vendors and service providers to ... * Site Reliability Engineering (SRE): Experience with SRE principles such as Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error… more
- Shuvel Digital (Vienna, VA)
- …ensure alignment with Navy Federal's strategy and business operations * Drive partner satisfaction by learning and understanding partner needs, being responsive ... into IT capabilities * Significant experience developing, negotiating, and managing service level agreements * Advanced skill exercising initiative and using good… more
- System One (Herndon, VA)
- …including incident resolution, root cause analysis, change management, and continual service improvement. * Prepare, approve, and coordinate the implementation of ... quality. System One not only serves as a valued partner for our clients, but we offer eligible employees...quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time… more
- System One (Ashburn, VA)
- …products, services, processes, policies and procedures * Effective member/customer service skills * Effective skill following, interpreting and applying relevant ... quality. System One not only serves as a valued partner for our clients, but we offer eligible employees...quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time… more
- System One (Reston, VA)
- …enterprise architects, functional and technical teams, infrastructure engineers, and cloud service providers to ensure the solution meets business and technical ... quality. System One not only serves as a valued partner for our clients, but we offer eligible employees...quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time… more
- System One (Gainesville, VA)
- …Direct Hire Contact: ###@altaits.com DevOps/Automation engineers to support our DIA Platform-as-a- Service (PaaS) program initiative. You will be part of a ... quality. System One not only serves as a valued partner for our clients, but we offer eligible employees...quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time… more
- System One (Quantico, VA)
- …include scripting for account management, patch deployment, software inventory, service control, and/or object attribute modification. * Experience installing, ... quality. System One not only serves as a valued partner for our clients, but we offer eligible employees...quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time… more
- Citizens (Glen Allen, VA)
- …environment that motivates and empowers their teams to deliver high quality customer service and solutions. + Foster and drive a performance culture with personal ... Owners, Risk, Compliance, and Legal partners. + Drive a robust vendor partner performance oversight and engagement model to ensure vendor partners deliver strong… more