- Cintas (Portsmouth, VA)
- …location, and ensuring on-time delivery of products that exceed our customer expectations, service and quality standards, and positions Cintas as the leader and best ... * Customer Experience - Actively works with the Sales and Service teams conducting plant tours, setting appropriate expectations, resolving quality issues,… more
- Insight Global (Manakin Sabot, VA)
- …with stakeholders to deliver impactful reports, provide data insights, respond to BI service requests, and contribute to documentation of data sources and logic. The ... 40% of Job: Business Analysis & Requirement Translation * Partner with business users to gather and understand reporting...create dynamic data models and calculations. 20% of Job: Service Ticket Handling & Problem-Solving * Respond to BI-related… more
- BJs Wholesale Club (Falls Church, VA)
- …grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and ... Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and… more
- WSP USA (Richmond, VA)
- …(KPI) goals. Interfaces with clients, subcontractors, and third-party service providers. Coordinates department functions, reporting reconciliation and achieving ... KPIs are successfully achieved + Interface with third party service providers and subcontractors and ensure contract compliance +...employees in over 300 offices across the US, we partner with our clients to help communities prosper. www.wsp.com… more
- Mass Markets (VA)
- …and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a proactive and detail-oriented Real-Time ... and the ability to make quick decisions to maintain service level objectives. To be considered for this role,...Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and… more
- Mass Markets (VA)
- …and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly experienced and strategicDirector of ... Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a… more
- Amazon (Arlington, VA)
- …part of a part of a team that develops innovative solutions that enable seamless service deployment and parity across all AWS Regions. You are a designer, ready to ... capabilities for Amazon Launch Manager to manage end-to-end product lifecycle and deliver service parity across AWS Commercial and ADC Regions. The role offers a… more
- CoreSite (Reston, VA)
- …data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative ... is responsible for vendor management inclusive of daily work as well as service contracts. Project management experience is required as the manager will be… more
- EchoStar (Christiansburg, VA)
- …the future of connectivity. Our business reach spans satellite television service , live-streaming and on-demand programming, smart home installation services, mobile ... a live whiteboarding or technical assessment session.** **Key Responsibilities:** + Partner with our Customer Experience Agents to resolve technical customer issues… more
- Barnes & Noble Education (Fairfax, VA)
- **Introduction** Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - ... students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of… more