- Amazon (Seattle, WA)
- …throughout the engagement life cycle through iterative feedback mechanisms. You are a partner for the AWS Account, Support, and Service teams to convey ... of each individual project. You are a strategic business partner to help customers achieve their mission outcomes and...feedback and lessons learned to improve AWS products and service offerings. This is a customer-facing role and you… more
- Amazon (Bellevue, WA)
- …Commercial Revenue Operations you will define, design, architect and implement field service solutions on the Salesforce platform. In this role you will require ... solutions using technologies such as Omniscript, Order Management, Order Orchestration, Field Service Management, Service Cloud and APEX. You will work… more
- Amazon (Seattle, WA)
- …you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive data, and machine ... are the experts in using technology to create exceptional service experiences for customers. Our team is seeking a...products that safely support CSAs in their work. We partner with the larger CS organization by driving Security,… more
- Amazon (Seattle, WA)
- …a passionate learner willing to relentlessly Deep Dive into data sets and partner with business analysts advocates across leadership and business teams? Do you ... stakeholders on large-scale customer impacting issues, owning relationships with partner teams, validating data, investigating customer issues, and driving the… more
- Amazon (Seattle, WA)
- …and priorities Technical Leadership - Write detailed technical requirements - Partner with engineering on feasibility - Understand technical architecture - Make ... with business leadership - Engage with customers - Coordinate with UX/design - Partner with marketing/sales Execution & Delivery - Prioritize product backlog - Write… more
- Palo Alto Networks (Seattle, WA)
- …Palo Alto Networks(R) everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a ... and security operations services that establish PANW as your customer's cybersecurity partner of choice. **Your Impact** Curiosity is core to the Solutions… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service 's (ACS) text-based AI initiatives. In this role, you will spearhead the ... our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver exceptional… more
- SHI (Olympia, WA)
- …ensures customer satisfaction with managed services, and uncovers additional product and service opportunities via SHI or MSP partner services, programs, or ... support needed to work efficiently, meet their deadlines, and provide quality service . **Role Description** + Serve as the primary point-of-contact for clients in… more
- Amazon (Seattle, WA)
- Description Amazon Retail Ad Service is seeking a professional to join the leadership team to focus on leading strategic deals, partnerships, and go-to-market ... strategy. This role will work closely with the Amazon Retail Ad Service product and leadership team, Amazon Ads senior management, cross business-unit BD teams, and… more
- Amazon (Seattle, WA)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer-obsessed ... protecting customer data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every customer as a friend. Key job… more