- C&W Services (Elwood, IL)
- …Quality - meet goals as outlined in the SLA's for work completion, callbacks and customer service issues + Delivery - follow work order and services delivery ... CMMS computer system to document tasks performed and maintain equipment histories including parts replaced, hours worked, time to respond, and time to complete. +… more
- Ryder System (Taylorville, IL)
- …of employees on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The ... all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to… more
- Patten CAT (Addison, IL)
- …sending emails, letters, notes, and documenting policies and procedures. + Excellent customer service skills are needed. + Dependability and organizational ... functions. + Ability to read and interpret documents such as equipment service manuals, parts literature, policies, claims, and standard operating procedures.… more
- National Express (Wheeling, IL)
- …provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate ... corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by...and to track local maintenance work orders and local parts inventory. (This includes using this application personally) +… more
- Patten CAT (Rockford, IL)
- …store and trading area. + Manages and engages the workforce to provide exceptional customer service and satisfaction in all aspects of our business through a ... / 5 days week Overview Responsibilities' will include managing parts and service operations facility. The candidate...Willingness to travel to trade shows, training sessions and customer events + Willingness to work seasonal hours and… more
- Patten CAT (Bartonville, IL)
- …with a commitment to detail. + Must have a positive attitude and excellent customer service skills. + Computer literate and proficient with programs such as ... shipping/receiving for Packaging Dept. + Order picking duties for parts sales. + Complete daily paperwork. + Assistant Logistics... to customers. The physical demands described above are representative of those that must be met by an… more
- Birkeys Farm Store (Champaign, IL)
- …to company safety program at all times. + Perform other duties as assigned. Customer Service Responsibilities: + Promote a positive attitude at all times. + ... process as well as communicate unlock sales to appropriate parts departments. + Provide resources and grant access to...appearance and demeanor. + Exhibit Birkey's high level of customer service on a daily basis. +… more
- The Gleason Works (Loves Park, IL)
- …Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines ... for accurately and timely entering of orders for all service tooling orders related to Heat Treat, Sharpening and...to detail is essential as you will be verifying customer packing slips to confirm accurate counts and requested… more
- Eaton Corporation (Glendale Heights, IL)
- … Success Team. The DIS organization offers opportunities to specialize as a DIS Service Representative in a variety of levels representing increased scope and ... primary purpose of this position is to provide ownership, customer service , and field service ...+ Working knowledge of billing and invoicing practices for service . + Knowledge of parts , part masters,… more
- Patten CAT (Clinton, IL)
- …Outlook, and CAT Programs. + Must be able to work independently and provide excellent customer service . + Maintain quality service by leaving customer 's ... -Friday, weekends and overtime as needed to handle to customer demand Overview Perform in field repairs on Agriculture...service -oriented relationships with customers. + Use computer and parts books to look up certain parts .… more